Training Consultant, Claims, Property

2 weeks ago


Calgary AB, Canada Peace Hills Insurance Full time

Wecurrently have an opening for a Property Damage Consultant in our Head Office Claims team. this role is based out of our Calgary orEdmonton location and is responsible for controlling vehicle repair costs and ensuring adherence to best practices in the repair of insured vehicles through the completion, review, and approval of repair estimates. The position will oversee and manage out approved network of Gold Medal Shops and our independent field adjusters. More specifically:
Primary Duties and Responsibilities:
Review repair estimates in accordance with Peace Hills Insurance guidelines while ensuring both quality and cost control
Provide guidance on the assessment and valuation of total-loss vehicles
Oversee and manage the Image Desk function to confirm repair estimates through the Audatex platform
Develop and maintain strong working relationships with our partner Gold Medal Shops and independent appraisers
Continuously review the relationships with our Gold Medal Shops to ensure that they are meeting our service expectations and adding value to the claims process
Act as a resource for our adjusting teams by sharing knowledge of the appraisal and vehicle repair process, providing support and guidance
Liaise with claims management in the Edmonton and Calgary offices to support continuous improvement in our physical damage repair guidelines
Provide training and job knowledge to the adjusting teams as required
Required Qualifications:
Minimum of 3 years experience in the insurance industry
Minimum of 5 years experience in an automotive assessment/estimating role
Valid Class 5 driver's license
CIP designation is an asset
Proficiency in using and navigating digital estimating tools, including Audatex is an asset
Knowledge of Guidewire is an asset
Proven communication skills and an ability to develop and maintain stakeholder relationships
Working at Peace Hills
Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.
If you are interested in this great opportunity to build your career submit your resume, stating which position you are applying for, to Peace Hills Insurance tohr@phgic.com.
We thank all applicants for their interest, however only those candidates shortlisted will be contacted.
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