Test Center Administrator

Found in: Jooble CA O C2 - 2 weeks ago


Québec QC, Canada Prometric Full time

Vous voulez faire la transition de la vente au détail, mais rester dans l’industrie des services ? S’il vous plait postuler à cette opportunité pour devenir un examinateur de center chez Prometric.

  • Neuf congés payés chaque année
  • Environnement de bureau
  • Aucun inventaire, stockage, déménagement au sol ou quarts de nuit
  • Formation rémunérée
  • Des Compétences solides en service à la clientèle requises
  • Magasin de détail / Big Box un plus

Adresse :

Horaire (s) disponible (s):

1. Temps partiel: 15-20 heures par semaine, heures varient

2. Cédule : Le site peut être ouvert du lundi au samedi de 7 h à 22 h. Disponibilité le samedi requis. Heures de soirée occasionnelles requises. Occasionnel, le dimanche.

Présentation de l’entreprise :

Prometric est un fournisseur de développement et de livraison de tests de confiance pour plus de 300 organisations dans le monde. Prometric sert comme gardien de l'industrie, s'assurant que les gens obtiennent légitimement les qualifications qu'ils cherchent à obtenir, et garantissant ainsi une expérience de test équitable pour tous ceux qui franchissent nos portes.

Aperçu de l'emploi:

L'administrateur du centre de test (TCA) est le visage de Prometric dans les centres de test du monde entier. Ces professionnels émergents font partie d'une spécialisation croissante au sein de l'entreprise et prospèrent dans des environnements au rythme rapide qui soutiennent les personnes qui passent des examens qui changent leur vie. Le poste exige que les TCA vérifient l'identification des candidats, surveillent les examens et maintiennent des politiques et des directives strictes pour respecter les normes les plus élevées d'intégrité des examens dans le monde.

Prometric emploie plus de 600 TCA dans le monde qui sont très respectés pour leur capacité à diriger et à contrôler l'environnement du centre de test informatisé.

  • Veiller à ce que chaque candidat reçoive un test équitable
  • Représenter la vision, la mission et les valeurs de Prometric
  • Assurez-vous que votre centre de test offre une expérience de test confortable et optimale
  • Autoriser uniquement les candidats éligibles
  • Protégez le centre de test contre les fautes

Responsabilités:

  • Maintenir et appliquer une connaissance approfondie des politiques, pratiques et procédures du centre de test
  • Accueillir les candidats et vérifier leur identité
  • Enregistrez et préparez les fiches d'évaluation des candidats
  • Le cas échéant, scannez numériquement et enregistrez l'identification des empreintes digitales des candidats
  • Surveiller en permanence les candidats au fur et à mesure qu'ils terminent les examens
  • Résoudre ou signaler les problèmes des candidats de toute urgence
  • Sécurisez à tout moment tous les logiciels informatiques du centre de test
  • Redémarrez les serveurs informatiques et réinitialisez les mots de passe si nécessaire
  • Signaler tout événement en dehors des directives de l'entreprise à la direction de l'entreprise
  • Capacité à être flexible avec une planification basée sur les exigences de capacité Prometric

Expérience requise:

  • Diplôme d'études secondaires requis, expérience collégiale un plus
  • Un à deux ans d'expérience en service à la clientèle requis
  • Capacité à communiquer efficacement avec les candidats
  • Capacité à rédiger des rapports détaillés et de la correspondance
  • Capacité à effectuer plusieurs tâches à la fois et à manipuler de petits outils, à emballer l'équipement pour l'expédition ou à déballer pour l'installation
  • Connaissance des programmes informatiques et des applications (MS Office, Outlook, la navigation sur le Web Explorer)

Exigences physiques:

  • Capable de soulever jusqu'à 40 livres
  • Capacité à rester dans une position stationnaire pendant de longues périodes de temps tout en administrant les examens
  • Capacité à effectuer des visites périodiques
  • Les exigences visuelles incluent la capacité d'ajuster ou de mettre au point les écrans d'ordinateur et de voir la salle de test pendant la surveillance
  • Se positionne fréquemment pour entretenir les ordinateurs dans le laboratoire et le bureau; y compris sous les bureaux et dans le placard du serveur

Pour prévisualiser ce poste, regardez notre vidéo avant de postuler:

Pour plus d'informations, veuillez visiter

Prometric est un employeur qui offre l'égalité des chances: handicape / vétéran

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