CRM Consultant

3 weeks ago

Canada Vista Equity Partners Management, LLC Full time

Are you passionate about new technology and digital applications as well as helping customers succeed? Do you want to be part of a fast-growing organization that already counts many leading brands as customers? We are looking for a Pre-sales Solutions Consultant/ Sales Engineer who wants to leverage their expertise in digital quality to help customers bring higher quality digital innovations to market.
In this role you will be responsible for providing technical/functional support to prospective clients and customers through both online and in-person sales efforts. Acting as a digital solutions expert for enterprise sales you will:
Develop high level implementation roadmaps of the overall solution
Provide/Gather all inputs needed to estimate solution costs and identify risks
Develop and deliver high-quality Applause presentations and demonstrations,
Present and articulate benefits of Applause “in the wild” digital solutions,
Develop thought leadership perspectives to help our customers adopt best practices
Operate as a digital quality spokesperson, promote the sales effort by helping customers identify opportunities to optimize aspects of quality in their software development life cycle (SDLC)
Act as the Digital Quality lead, controlling the voice and message of interactions with customer technical teams executing a highly consultative selling process
Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Applause Digital Strategy
Passionately evangelize Applause solutions with consideration with clients current approaches, and develop digestible paths and set them on their Applause journey
Conduct detailed discovery and scoping that leads to the formulation of Applause Testing Programs
Credibly articulate the approach, benefits, and value of integrating Applause’s professional QA community into a customer’s SDLC process
Conduct thoughtful handoffs with the project delivery team to effectively communicate confirmed client requirements, value drivers, and the solution components to ensure long-term client success
S. in a relevant field of study or equivalent experience
Ability to quickly assess client products and development processes to build knowledge and determine quality needs
Excellent written and verbal communication skills are required, with desired proficiency using common systems like MSFT Office, Salesforce, and collaboration & BI tools
Functional QA, Payments, UX, Accessibility/Inclusive Design, Automation, or Localization
Vertical specialization in key industries like Retail, B2B Software, Travel & Transportation, Financial Services, Telco Media & Entertainment, etc. Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise continues to help leading brands deliver quality digital products to their customers. 5+ million testers in more than 200 countries and territories, Applause helps the world’s leading brands to deliver quality digital products and experiences to their customers on a global scale. With insightful, actionable testing results that can directly inform go/no go release decisions, we enable our customers to release digital products and experiences better, faster and with confidence.
Our values help to keep us on track to deliver the best outcomes, and to be the very best team we can. Embracing a culture of respect, authenticity and inclusion, we value and celebrate diversity. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment.

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