Consultant Technical Services
2 weeks ago
As a NetSuite Consultant (Innovation Services), you will work with customers to gather requirements and develop SOW for projects, configure new and existing NetSuite implementations, consult with clients on system changes and processes and provide technical assistance to the Sales team to help sell our software and services.
Provide on-demand consulting services based on your subject matter expertise
Ability to focus on client service and striving to exceed client expectation
Inspire clients to improve their performance through the use of the NetSuite platform
Propose configurations and customization based on the client's needs.
Implement and configure NetSuite implementations.
Guide and consult with clients, functioning as their Subject Matter Expert (SME), throughout the lifecycle of the project engagement.
Liaise with clients on an ongoing basis to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth.
Provide focused training to clients in their environment.
Technical Assistance in the Sales of Plative Software and Services.
3+ years experience implementing NetSuite CRM/ERP solutions within various verticals, including high tech, manufacturing, wholesale and distribution, agencies/digital media, services, and nonprofits.
~ Ability to be creative and develop new ideas or approaches for client issues.
~ Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously.
~ Excellent client skills and customer relationship management skills
~1-2 years of project management experience.
~ Excellent communication and writing skills; strong command of the English language, necessary.
~ Excellent time-management, organization, and project-management skills.
~ Solid understanding of business and information technology processes
Strong verbal and written communication skills, with an ability to express complex technical concepts in business term
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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