Current jobs related to Bilingual Call Center Representative - Kanata ON - Insight Global


  • Kanata, ON, Canada AutoShack Full time

    Job Title: CCall Center Operations Manager Location: Onsite, Stittsville, Ontario Company Overview: AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our...


  • Kanata, Canada AutoShack Full time

    Job Title: CCall Center Operations Manager Location: Onsite, Stittsville, Ontario Company Overview: AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our...


  • Kanata, Canada Insight Global Full time

    Required Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...


  • Kanata, Canada Insight Global Full time

    Required Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...


  • Kanata, Canada Insight Global Full time

    Required Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...


  • Kanata, Canada Insight Global Full time

    Required Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...


  • Kanata, Canada Insight Global Full time

    Required Skills & Experience - 2+ years general call center/CSR/sales experience - Strong communication skills in English and French, both written and verbal - Technical aptitude with databases/software/platforms - Proficient with Microsoft Suite - Excellent phone presence and overall energetic individual - Build sustainable relationships and trust with...


  • Kanata, Ontario, K0A, Ottawa region, Canada Insight Global Full time

    Required Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...


  • Waterloo, ON, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Waterloo, ON, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Waterloo, ON, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Waterloo, ON, Canada Manulife Full time €23 - €25

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Kanata, Canada UniFirst Full time

    Bilingual Outside Sales Representative in Gatineau - Award Winning Company UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 Team Partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We are rated in the top 10 "Best Companies to Sell For" list by...


  • Kanata, Canada Reckitt Full time

    Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...


  • Burlington, ON, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French) Location: Hybrid (Burlington,ON) Rate 20 - 26.76/hr CAD Basic Accountability This is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Burlington, ON, Canada Insight Global Full time

    Bilingual Customer Service Representative (English/French) Location: Hybrid (Burlington,ON) Rate 20 - 26.76/hr CAD Basic Accountability This is an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position supports both internal and external B2B customers through...


  • Kanata, ON, Canada AutoShack Full time

    AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our Call Center in Stittsville, Ontario. The ideal candidate will be a skilled multi-tasker with experience...


  • Greater Sudbury Unitary Authority, ON, Canada NTT Business Process Outsourcing Full time

    About NTT DataWe are a global pioneer in delivering services globally, working with Fortune 500 clients and world-leading technology partners. Our commitment to attracting and growing the best talent drives our success.A Career at NTT Data Means:Growing your career through ongoing opportunities for professional development, including barrier-free learning...


  • Toronto, ON, Canada CMLS Financial Full time €50,000

    Bilingual Customer Service Specialist (Call Centre) Toronto, ON or Calgary, AB Salary: $50,000/yr Are you passionate about customer service? Experienced in the mortgage industry? Looking for a team-oriented, fast-paced environment to grow your career? Look no further – join our CMLS team as a Bilingual Customer Service Specialist (CSS) today. As an...


  • Toronto, ON, Canada Uline Full time €72,000

    Bilingual Customer Service Representative(English / French)Pay from $32 to $36 per hour with significant growth and earning potential!Toronto Branch3333 James Snow Parkway, Milton, ON L9T 8L1Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our...

Bilingual Call Center Representative

1 month ago


Kanata ON, Canada Insight Global Full time

2 Years Contract+ Opportunity for permanent

On Site

Salary:
20-22/hr

Bilingual (French/English)

Job Description:

Insight Global is looking for a Call Center Agent to join the Customer Solution Centers team at a Fortune 100 IT company. The Customer Solution Centers are made up of teams that provide remote (offsite) service;
customer access, pre-sales, post-sales, and service delivery. The technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. This individual will be responsible for receiving inbound calls from B2B clients. Core Responsibilities:
Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instructions on routine work and general instructions given for new assignments.

Required Skills & Experience:

- 2+ years general call center/CSR/sales experience - Strong communication skills in English and French, both written and verbal - Technical aptitude with databases/software/platforms - Proficient with Microsoft Suite - Excellent phone presence and overall energetic individual - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information to customer by using the appropriate methods/tools

Nice to Have Skills & Experience:

- Microsoft Dynamics experience

Contrat de 2 ans + possibilité d'embauche permanente

Sur site

Salaire :
20-22/hr

Bilingue (français/anglais)

Description du poste :

Insight Global est à la recherche d'un agent de centre d'appels pour rejoindre l'équipe des centres de solutions clients d'une société informatique du Fortune 100. Les centres de solutions clients sont constitués d'équipes qui fournissent un service à distance (hors site) ;
l'accès au client, l'avant-vente, l'après-vente et la prestation de services. Les équipes techniques se concentrent sur la résolution de divers problèmes liés aux systèmes et applications d'entreprise pour les clients, le personnel d'ingénierie sur site et les fournisseurs de services agréés sur des systèmes standard, spécialisés ou complexes. Cette personne sera chargée de recevoir des appels entrants de clients B2B. Principales responsabilités :
Appliquer une connaissance approfondie des compétences professionnelles, des politiques et des procédures de l'entreprise pour mener à bien une grande variété de missions/tâches. Compréhension approfondie des aspects généraux/techniques du travail. Travaille sur des missions de nature modérément complexe qui requièrent une résolution ordinaire des problèmes et un jugement indépendant. Travaille sous une supervision limitée et ne reçoit normalement pas d'instructions pour le travail de routine et des instructions générales sont données pour les nouvelles missions.

Compétences et expérience requises :

- 2+ ans d'expérience générale en centre d'appels/CSR/vente - Solides compétences en communication en anglais et en français, tant à l'écrit qu'à l'oral - Aptitude technique avec les bases de données/logiciels/plateformes - Maîtrise de Microsoft Suite - Excellente présence au téléphone et personne énergique en général - Construire des relations durables avec les clients et les fournisseurs - Avoir une bonne connaissance de l'anglais et du français.