Learning and Development Specialist

4 weeks ago


Vancouver BC, Canada JD Sports Canada Full time

Reporting to: HR Manager

Department: Human Resources

Location: Vancouver Head Office

Salary : 60-65k

Responsibilities:

  • Develop, implement, and sustain learning programs for employees, focusing on learning & development, leadership development, and employee experience.
  • Support new store training strategies and regional training assessments.
  • Coordinate training setup in the Learning Management System (LMS) and manage translation of materials if needed.
  • Audit training practices in stores to ensure high-quality delivery.
  • Provide data analytics on training metrics.
  • Facilitate virtual classes and train-the-trainer sessions.
  • Instruct various courses, present at conferences, and host online and in-person trainings.
  • Research L&D trends and revise training curriculum accordingly.
  • Identify opportunities for continuous improvement in program design and delivery.
  • Partner with business subject matter experts to create learning materials.
  • Evaluate effectiveness of learning programs and recommend improvements.

Requirements:

  • Post-secondary education in HR or equivalent experience.
  • Intermediate/Advanced skills in Word, Excel, and PowerPoint.
  • Knowledge of LMS and reporting capabilities.
  • Self-motivated, deadline-driven, and able to multitask in a fast-paced environment.
  • Strong written and verbal communication skills.
  • 2+ years of customer service or hospitality experience preferred.
  • Experience with Learning Management Systems and web design.
  • Familiarity with adult learning principles and content development.
  • Video editing and graphics design skills are a plus.
  • Fluency in English required, French language skills preferred.



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