Learning Specialist

2 weeks ago


Vancouver, Canada United Services Group Full time

Tuesday, September 13, 2022

About Us

We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year.

Department Purpose/ Function

Learning and Development focus involves developing and implementing an organization's learning strategy, ensuring alignment of learning & development department with business goals, and optimizing training processes to improve ROI.

Job Summary

Learning Specialist will implementing the strategic priorities content development and on the job training for the L&D department.

Execution of United Services Group’s Vision, Mission, Values and Strategic plans

Learning & Development

Facilitate Training

  • Facilitate the onboarding program across Canada for employees and partners.
  • Facilitate in-person and virtual workshops for continued skill development for our employees and partners.
  • Facilitate in-person and virtual sessions to support new technology launches and/or upgrades, work closely with R&D to support new product testing and new pilot project testing.
  • Facilitate in-person client presentation for new products and services.
  • Deliver customized, practice-specific technical training to our employees and partners all across Canada.
  • Deliver training events nationally including in-class, in-store, virtual facilitation, and blended learning
Design & develop

  • Develop learning resources which can include reference guides, videos, eLearning and digital media assets
  • Develop pricing catalogues (both regular + promotional) and sales tools in conjunction with sales/marketing and L&D Protocols
  • Develop and update existing learning resources (reference guides, eLearnings, videos, leader’s guide, PowerPoint presentations) as needed
  • Evaluate training effectiveness by soliciting participant feedback (employees and partners) for continual improvement and needs analysis
  • Deliver individual and group training covering technical and operational aspects for all company initiatives
  • Develop training programs for internal and external teams to match company objectives
  • Create training outlines and determine delivery methods, specific to effectiveness of training methods such as individual training, group instructions, lectures, demonstrations, virtual meetings, and workshops
  • Select or create training resources, including training user guides/manuals, demonstration models, e-learning, and technical tutorials
  • Evaluate effectiveness of training and skills development and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods
  • Create training needs analysis and provide advice on training for system change and upgrades
  • Develop and implement strategies and tools in collaboration with Change Management to enable

Administration:

  • Work with various departments training schedule for onboarding, workshops and in field training.
  • Maintaining and developing training courses, learning plans, training reports on the LMS software.
  • Assist in data integrity assessment for training data on Salesforce.
  • Involved in strategic projects as required by management
  • Social media support
  • Support IT and other departments to develop KPIs for all departments
  • Responsible for managing business using United technologies provided (Dayforce/Salesforce/Outlook/Other applicable Apps). Responsible for asset management.

Additional Responsibilities:

  • Perform all daily functions in alignment with company mission, vision, and values
  • Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners

Job Requirements and Expectation

  • 50% travel within the designated territory or outside the province you live
  • Ability to deal with high level of stress and solve problems as they arise.
  • Ability to work flexible shifts on a rotation basis or some evenings.
  • Organizational and planning skills
  • Critical thinking and problem-solving skills
  • Use of varied Technology systems (Salesforce/Dayforce/Outlook/Other Applicable Apps.)
  • Advanced Use of Microsoft Suite (Excel/Word/PPT)
  • Communication skills- (Specifically listening, negotiating, crucial conversations, business writing)
  • Process compliance
  • Information gathering and analytical skills
  • Facilitation of a Collaborative environment
  • Demonstration of good business acumen and decision-making ability
  • Managing confidentiality of all information
  • Attention to detail and accuracy
  • Flexibility and adaptability to a changing environment

Education/Experience

  • Post-secondary degree in business administration or related field
  • Minimum of 5 years’ relevant experience
  • 5 years’ experience in a progressive management role
#J-18808-Ljbffr
  • Learning Specialist

    3 days ago


    Vancouver, Canada Jobber Full time

    **Are you excited by the prospect of having an impact on the growth and development of employees? Do you want to have a hand in building a culture of learning?**: Then Jobber might be the place for you! We're looking for a **Learning Specialist **to be part of our **People** department. Jobber exists to help people in small businesses be successful. We work...


  • Vancouver, Canada Expedia Partner Solutions Full time

    **Learning Experience Specialist** An exciting opportunity has arisen to join the Expedia Cruises division within Expedia Group in the role of Learning Experience Specialist. This is a hybrid role that requires the individual to both design and deliver learning. You will be responsible for conducting needs analysis, designing and at times facilitating and...


  • Vancouver, Canada TRIUMF Full time

    Discover TRIUMF, Canada's particle accelerator centre, and one of the world's leading laboratories for particle and nuclear physics and accelerator-based science. TRIUMF's diverse community of nearly 600 multidisciplinary researchers, engineers, technicians, tradespeople, staff, and students create a unique incubator for Canadian excellence, as well as a...


  • Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level B Job Title Online Learning Systems Specialist Department Online and Faculty Support | Learning Services | UBC Sauder School of Business Compensation Range $5,468.83 - $7,878.17 CAD Monthly The Compensation Range is the span between the...


  • Vancouver, Canada PHSA Full time

    **Specialist, People and Organizational Learning; People and Culture** HR Leadership Continuity Vancouver, BC In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve...


  • Vancouver, Canada PHSA Full time

    **Specialist Learning and Development Workforce Management Solutions** Workforce Management Solutions Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as...


  • Vancouver, Canada PHSA Full time

    **Specialist Learning and Development Workforce Management Solutions** PHSA Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the...


  • Vancouver, Canada Fasken Full time

    **Who We Are** Fasken is a leading international business law and litigation firm, and was recently voted one of Canada’s Best Employers for 2023. Our firm’s 900 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London and Johannesburg. Providing strategic and thoughtful advice in all areas of...

  • Learning Specialist

    2 weeks ago


    Vancouver, BC, Canada United Services Group Full time

    Tuesday, September 13, 2022 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year. Department Purpose/ Function Learning and...


  • Vancouver, Canada Science World Full time

    **Full Time** **Position: Experiential Learning Specialist, Youth Audience** **Reports to: Director, Performance and Fun Times** Science World is a BC-based charitable organization that engages the people of British Columbia in STEAM literacy. Our mission is to ignite wonder and empower dreams through science and nature. Our people are our greatest...


  • Vancouver, Canada Eminence Organic Skin Care Full time

    Internally Titled: Customer Education Specialist Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST We value collaboration, both in-person and remotely. This position is classified as Remote under our Hybrid Work Program Policy, where this positi

  • Learning Developer

    3 weeks ago


    Vancouver, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...

  • Learning Developer

    3 weeks ago


    Vancouver, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...

  • Learning Developer

    3 weeks ago


    Vancouver, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...


  • Vancouver, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Customer Service Training team is looking for dynamic, proactive, and motivated instructors who...


  • Vancouver, British Columbia, Canada Air Canada Full time

    Job Description Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Customer Service Training team is looking for dynamic, proactive, and motivated instructors...


  • Vancouver, British Columbia, Canada Air Canada Full time

    Job Description Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Being part of Air Canada is to become part of an iconic Canadian symbol. Recently ranked the...


  • Vancouver, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Learning Developer

    3 weeks ago


    Vancouver, BC, Canada T-Net British Columbia Full time

    As Learning Developer, you will create instructionally sound, engaging, and targeted learning solutions. Using the organization's Learning Framework, you will work collaboratively with operational subject matter experts and Learning Design Specialists to produce learning solutions that positively impact business goals and employee effectiveness. You are...


  • Vancouver, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Being part of Air Canada is to become part of an iconic Canadian symbol. Recently ranked the best...