Customer Service Account Coordinator
2 weeks ago
HCR Permanent Search is currently working with a top distribution company in Brampton who needs to hire a Customer Service Supervisor. To be considered, you will need 3 years of experience as a Customer Service Supervisor while being employed with a company that distributes heavy duty truck parts or come from a similar industry. This role is 100% on site
3 years of experience as a Customer Service Supervisor while being employed with a heavy duty truck parts distributor or come from a similar industry
~ Able to create vlookups and pivot tables in Excel
~ A proven track record of addressing customer complaints and issues
~ Ability to coach, mentor and train customer service representatives
Train new employees in cusomter service policies
Manage customer service representatives and ensures they provide outstanding service to customer
Monitors or reviews calls or other correspondence between customer service representatives and customers
Ensure that representatives are informed about changes to company products and services
Prepare monthly reports summarizing departmental performance
If you feel you are an excellent candidate and have the required skills and experience indicated above, please send your attached resume and any important details to HCR Permanent Search, care of the recruitment consultant listed below. Sr Account Manager
HCR Permanent Search
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Customer Service Account Coordinator
2 weeks ago
Brampton, ON, Canada HCR Permanent Search Full timeHCR Permanent Search is currently working with a top distribution company in Brampton who needs to hire a Customer Service Supervisor. To be considered, you will need 3 years of experience as a Customer Service Supervisor while being employed with a company that distributes heavy duty truck parts or come from a similar industry. This role is 100% on site ...
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