Sales Coordinator/Customer Service/Data Entry
2 weeks ago
Customer Service And Sales Support Coordinator (Reseller)
Employment Type: 6 month temporary contract, possibility of extension
StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape and quantity. Business and consumers can make their marketing, packaging, décor or personal expression professional grade. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We are a global company utilizing software and advanced digital manufacturing. The Inside Sales & Customer SupportCoordinator role is responsible for providing terrific solutions to StickerYou’s business and consumer clients. We are looking for someone with a positive personality who embraces technology and will make sure our customers have a great brand experience. The successful candidate will assist inbound custom sales by quoting and placing orders for clients as well as recommending improvements to the StickerYou platform and product mix based on customer insights.
Helps customers who are having difficulty checking out in the StickerYou.com site
Expands sales into existing accounts by introducing new products and services and keeping in contact on a periodic basis
Enters customer data into our CRM to track accuracy of orders and leads
Participates in product testing
Identifies market potential by qualifying accounts.
Closes sales by building rapport with potential accounts; Contributes information to market strategy by monitoring competitive products and reactions from accounts.
Accomplishes marketing and organization mission by completing related results as needed.
Help filter incoming calls, talking to clients and collecting information about their needs.
Other tasks as requested by the Sales Manager
Available full time Monday-Friday (9am- 5pm and other possible shift times) . Willing and able to work overtime if needed.
Intermediate knowledge in Microsoft Office, Familiarity with Adobe Creative Suite (bonus)
The ability to conceptualize and communicate creative solutions based on our products
Good analytical, creative and practical problem solving skills
Diversity and Inclusion
StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees’ unique contributions to our company’s success.
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