Windows Support Specialist

3 weeks ago


Vancouver BC, Canada Employment and Social Development Canada Full time

Royal Canadian Mounted Police- Cyber and Technical Investigation Services (CTIS) – Special I
83,961 to $102,763 For further information on the organization, please visit Royal Canadian Mounted Police
Persons residing in Canada, and Canadian citizens and Permanent residents abroad. Apply online
ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process Work environment
The RCMP consists of 30,000+ employees working to keep communities safe throughout Canada. Our team at Special ‘I’ manages, supports and develops evolving technologies. We are a dynamic, forward thinking group, committed to the professional development and growth of each of our team members. We give you the opportunity to work under the guidance of experienced Field Support Supervisors, additionally you are encouraged to take part in a wide variety of training and certification opportunities.
You’ll also be in an environment that helps you establish a positive work/life balance including flexible scheduling (such as completing your hours of work over 8 or 9 days instead of 10 in a two-week period and a number of amenities including a gym and full service cafeteria on site at our E-Division (Surrey) Headquarters.
In this role you will be exposed to all levels of stakeholders including uniformed members, support staff, developers and more The anticipated intent/result of this process is to indeterminately staff (on a full time basis) one position.
A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Recent and **Significant experience implementing and maintaining a Microsoft server system environment
Recent and **Significant experience implementing and maintaining LAN and WAN infrastructures and networking.
Experience in configuration and maintenance of server backup software and disaster recovery solutions.
Experience with application development or databases (SQL).
*Significant experience refers to the depth and breadth of experience associated with the performance of duties over approximately 2 years or more. Knowledge of Windows Server Infrastructure
• Knowledge of LAN / WAN infrastructure and networking technologies
• Ability to communicate effectively in writing
• ASSET QUALIFICATION
• Knowledge of Cisco networking equipment
• Knowledge of IP cameras and video management systems Conditions of employment
• Ability and willingness to work overtime and outside of business hours when required.
• The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.
A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.
References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment. Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.



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