Account Manager

3 weeks ago


Markham ON, Canada Electro Federation Canada Full time

Organizational Description

Omnify is a subsidiary of Lumify Inc., an industry leader in the high-end LED industry. Lumify is a dynamic and entrepreneurial company looking to expand and continue to lead in multiple markets of the LED backlighting industry. Today Omnify is building upon its core business and expanding into new market segments, manufacturing custom LED backlighting products for various top brands, such as Estee Lauder, LVH, Sephora, Ulta Beauty, Guess, Chanel, Michael Kors, to name a few. We also support leading architectural firms and our integrated strategic partners across North America.

Together we illuminate creativity, with a customer centric approach. Our Head Office is in Markham, Ontario, with additional manufacturing facilities in Los Angeles, South Korea and China.

This North American opportunity, based in Markham ON, Canada, is truly unique and one that can take your career to the next level.

Position Summary:

As an Account Manager at Omnify, you will play a crucial role in managing relationships with our key clients. Your primary responsibility will be to provide outstanding customer service and ensure client satisfaction through your product knowledge and attention to detail. You will serve as the main point of contact for our clients, understanding their unique requirements, and offering customized LED lighting solutions.

Duties & Responsibilities

  • Develop and maintain strong relationships with new and existing clients, acting as their trusted advisor and primary point of contact.
  • Serve as the primary point of contact for internal and external stakeholders, acting as a reliable support system for the sales team. Accountable for supporting sales team in attainment of sales targets to plan.
  • Ensure accurate and timely quote and order processing, tracking, and delivery to meet client expectations.
  • Collaborate with internal teams, including sales, marketing, and technical support, to ensure all project/order needs are being considered and reviewed, delivering exceptional customer service, and resolving any client issues.
  • Coordinate receipt of all required documentation such as engineering specifications, electrical requirements and required drawings to ensure a complete understanding of the customer’s needs.
  • Identify new business opportunities with new and existing accounts and proactively promote our products and solutions.
  • Accountable for achieving pre-defined quality metrics in customer service.
  • Work within pre-defined systems and processes using tools provided.
  • Additional reasonable tasks and responsibilities that will be assigned by your direct leader.

Qualifications & Skills

  • Customer Service, Business Administration and or Engineering background.
  • Effective, positive, and timely communication. Has the ability to communicate in person, phone, and email.
  • Positive attitude.
  • Listening - Practicing active listening by understanding our clients' needs and demonstrating that you genuinely care for them will also help you build a rapport.
  • Problem solving.
  • CRM and ERP experience.
  • Good MS Office suite knowledge – Word, Excel, Power Point, Outlook.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Strong attention to details.
  • Previous experience in lighting industry considered a plus.

Omnify’s Core Values

  • Create Solutions...with deep understanding of the challenges our customers face, lead with quality to provide the right solution the first time. Through establishing an empowered team, we strive to provide the authority and freedom to achieve goals.
  • Be Customer Centric - Build Systems to make interacting with us EFFORTLESS.
  • Less is More - Less time, less money - in many cases Less is More.
  • Be a Teammate - Communicate honestly, respectfully, and candidly with No BS
  • Have a Growth Mindset - For the company to grow we all need to individually grow. Be curious. Encourage educated risks and reward success.
#J-18808-Ljbffr
  • Accounting Manager

    5 days ago


    Markham, ON, Canada Microart Services Full time

    4412 14th Ave, Markham, ON L6G 1C6, Canada Req #68 Customer satisfaction. Everything we do is focused on building and sustaining our customers’ trust, confidence and loyalty. ABOUT MICROART: We are an electronic manufacturing company with a focus in producing PCBS (Printed Circuit Boards). Microart Services Inc. is an ISO9001, ISO13485 & AS9100...

  • Accounting Manager

    3 weeks ago


    Markham, ON, Canada Ruby Circle Consulting Inc. Full time

    Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes. Help with quarterly and year end financial audit activities and the annual corporate financial controls audit. Supervise and/or manage general ledger accounting functions. Requirements: Bachelor's degree...


  • Markham, ON, Canada Craig Keen Despatie Markell LLP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly...


  • Markham, ON, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’...

  • Account Manager

    2 weeks ago


    Markham, Canada Asus Computer International Full time

    **Job Description Overview**: **Essential Duties and Responsibilities**: - Sales and Inventory - Weekly sales and inventory report - Coordinates and arranges weekly, bi-weekly and monthly scheduled meetings with each account - Training and Trade Show Events: - Coordinate with marketing the needed materials for the event - Project manage from start to...


  • Markham, ON, Canada Microart Services Full time

    Everything we do is focused on building and sustaining our customers’ trust, confidence and loyalty. We are an electronic manufacturing company with a focus in producing PCBS (Printed Circuit Boards). Microart Services Inc. is an ISO9001, ISO13485 & AS9100 registered corporation servicing markets worldwide. Our continued commitment to servicing the...


  • Markham, ON, Canada Electro Federation Canada Full time

    Lumify is a dynamic and entrepreneurial company looking to expand and continue to lead in multiple markets of the LED backlighting industry. Today Omnify is building upon its core business and expanding into new market segments, manufacturing custom LED backlighting products for various top brands, such as Estee Lauder, LVH, Sephora, Ulta Beauty, Guess,...


  • Markham, ON, Canada Sofina Foods Inc. Full time

    Friday, March 22, 2024 Position Summary: Reporting to the Senior Director, Retail Sales, the National Account Manager is responsible for achieving annual volume targets associated with the national business for a specific customer. Key Accountabilities: Develop the annual business plan in support of annual goals and objectives. Develop and establish...

  • Account Manager

    1 week ago


    Markham, Canada EnGenius Technologies Full time

    **Primary Responsibilities**: Account Manager is the customer advocate within EnGenius Technologies, adding insight and business judgment. They are also the voice of EnGenius to our customers, adding business intelligence and forethought. - Drive major account relationships and support strategic account business development initiatives and revenue...


  • Markham, ON, Canada Ruby Circle Consulting Inc. Full time

    Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes. Help with quarterly and year end financial audit activities and the annual corporate financial controls audit. Supervise and/or manage general ledger accounting functions. Requirements: ~ Bachelor's degree...

  • Account Manager

    4 weeks ago


    Markham, Canada Asus Computer International Full time

    **Job Title**: Account Manager **Department**: Open Platform Business Group (OPBG) **Reports To**: Manager of Strategic Retail **Location**: Vancouver, BC/Markham, ON/Remote Position **Job Description Overview**: **Essential Duties and Responsibilities**: - Maintain a 3-month rolling forecast, track results, and create action plans - Conduct weekly...

  • Account Manager

    1 week ago


    Markham, Canada Thomas, Large & Singer Full time

    **ACCOUNT MANAGER** **Company: Thomas, Large & Singer Inc.** **Location: Markham, Ontario** **Industries: Consumer Packaged Goods, Logistics, Distribution, Private Label,** **Industrial Ingredients** **Job Type: Full Time Employee** **Years of Experience: 5+ years** **Education Level: University** **Job description**: Thomas, Large & Singer Inc. is a...

  • Account Manager

    10 hours ago


    Markham, Canada Change Connect Full time

    Our client, a leading visual communications firm which offers comprehensive services across multiple industries, is seeking an **Account Manager** to join their sales team. The role focuses on managing the day-to-day relationship with their existing accounts. The team is built to provide digital signage services for large-scale digital signage networks as a...

  • Accounting Manager

    4 days ago


    Markham, Canada K.B. Lye & Associates Full time

    World class distributor of food and associated products is looking for an Accounting Manager. Responsible for the full cycle of accounting including accounts receivable, payable, payroll and creating various financial statements and documents. CPA designation is required. **Salary**: $85,000.00-$90,000.00 per year **Benefits**: - Dental care - Extended...

  • Accounting Manager

    1 week ago


    Markham, Canada Microart Services Inc. Full time

    Customer satisfaction. Everything we do is focused on building and sustaining our customers’ trust, confidence and loyalty. **ABOUT MICROART**: We are an electronic manufacturing company with a focus in producing PCBS (Printed Circuit Boards). Microart Services Inc. is an ISO9001, ISO13485 & AS9100 registered corporation servicing markets worldwide. Our...

  • Key Account Manager

    2 weeks ago


    Markham, Canada Thomas, Large & Singer Full time

    Thomas, Large & Singer Inc. is a leading provider of comprehensive value chain solutions to leading consumer packaged goods brands in the Canadian market as well as sales services to private label and industrial ingredient manufacturer’s. Our dynamic team is growing. Currently, we require the services of two strong _**Key**_ _**Account Managers**_, who...


  • Markham, Canada Centrecorp Management Services Limited Full time

    POSITION TITLE: MANAGER, CORPORATE ACCOUNTING RESPONSIBILITIES: - Oversee and maintain financials for private entities that hold corporate investments in real estate, private equity, and other assets - Review financial statements (both informal and formal including notes to financial statements) for both internal and external users - Prepare internal...

  • Accounting Manager

    4 weeks ago


    Markham, Canada Ruby Circle Consulting Inc. Full time

    Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes. Help with quarterly and year end financial audit activities and the annual corporate financial controls audit. Supervise and/or manage general ledger accounting functions. Requirements: Bachelor's degree in...

  • Accounting Manager

    4 weeks ago


    Markham, Canada Ruby Circle Consulting Inc. Full time

    Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes. Help with quarterly and year end financial audit activities and the annual corporate financial controls audit. Supervise and/or manage general ledger accounting functions. Requirements: Bachelor's degree in...

  • Accounting Manager

    3 weeks ago


    Markham, Canada Ruby Circle Consulting Inc. Full time

    Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, and taxes. Help with quarterly and year end financial audit activities and the annual corporate financial controls audit. Supervise and/or manage general ledger accounting functions. Requirements: Bachelor's degree in...