Full Time Client Service Coordinator
Found in: Jooble CA O C2 - 7 days ago
Client Solutions Manager, Personal Lines - Gallagher
Position: Client Solutions Manager, Personal Lines
Cavalier Office at 3421 Portage Avenue, Winnipeg.
As the Client Solutions Manager, reporting to the Team Lead of Client Services and will be part of the Personal Lines team located at our Cavalier Office at 3421 Portage Avenue. You will be working directly with clients in delivering the world-class customer service Gallagher is so well known for. Whether that means guiding clients through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all
Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationships.
Review accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers.
Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.
Consistently acting to upgrade insurance market knowledge, staying on top of new products and policy changes. Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
Excellent time management and organization skills with the ability to multi-task between a variety of tasks, projects, and deadlines.
2+ years of experience in Personal Lines, ideally working in a brokerage environment.
Level 2 license preferred.
CAIB, CIP or CRM designations considered an asset.
Knowledge of EPIC an asset.
Cavalier office hours of operation are from Monday to Friday, 8:30 AM to 6:00 PM and Saturday 9:00am to 3:00 PM. This is a full time in office position based off a 35-hour work week. medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.
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Found in: Jooble CA O C2 - 7 days ago
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