Bilingual Client Service Support Clerk

2 weeks ago

Manitoba, Canada Southern Health-Santé Sud Full time

Facility/Program:
Boundary Trails Health Centre
Casual
Casual
Casual
75 hour shifts
Reporting to the Registration Services Coordinator, the Registration Clerk is responsible for the accurate and concise collection of information during the registration process adhering to the provincial client registry best practices. Ensuring exceptional customer service and professionalism are met, the Registration Clerk is responsible for the provision of effective and efficient communication and reception services. The incumbent performs duties in accordance with organizational values and Health Information Services objectives, policies and procedures. While maintaining confidentiality in all matters relating to clients, staff and the organization, the incumbent works co-operatively in a matrix structure to support the functions of Health Information Services.
and the policies of Southern Health-Santé Sud.
Completion of a recognized Medical Office Assistant Program
Completion of a recognized Medical Terminology course
Recent experience in a patient reception/care area, specifically in registration of patients within an Admission/Discharge/Transfer (ADT) system preferred
Recent clerical and customer service experience
Knowledgeable of the Personal Health Information Act (PHIA) and other healthcare related legislation
Proficiency in Microsoft Office applications and Email/Outlook
Accurate keyboarding/typing skills of 40 wpm
Demonstrated knowledge of electronic health records
Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required
Proficiency of both official languages is essential for target and designated bilingual positions
Requires a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.
All Health Care Workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.
Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.
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