Bilingual Relationship Manager

3 weeks ago

Montréal QC, Canada Scotiabank Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Requisition ID: 193845

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and they will serve an English-speaking clientele frequently.”

As a Relationship Manager, you will be responsible for managing the relationship with the SM Quebec Region, by providing operational support to the business, focusing on day-to-day issue management and adjudication, initiative support, training, and education of colleagues. You will be required to liaise between the Quebec Region Branches and Canadian Wealth Management Operations (CWMO) with a focus on process improvement, project management and general operational support.

Is this role right for you? In this role you will:

  • Represent the Quebec Region in strategic and tactical decisions for new and ongoing initiatives, as well as regular occurrences of business processes
  • Share best practices and/or processes that CWMO are facilitating
  • Act as the Quebec Region’s first point of contact for any escalations
  • Be aware and intune with any special Quebec only requirements or any upcoming large-scale impacts to CWMO
  • Maintain the dashboard of CWMO metrics
  • Reinforce centrally issued operations communications for the Quebec Region ensuring up-to-date information is disseminated to branch leadership
  • Host regular calls between regional leadership, branch management and CWMO, creating the agenda, hosting the call, and managing any action item follow-up
  • Develop and maintain partnerships with key internal partners such as other operational teams, technology, compliance, and other Wealth Management business partners as well as external industry peers to influence business decision making on operational policy and process
  • Provide support with the implementation and documentation of operational processes and procedures including writing and editing documentation

The Must Haves:

  • Must be fully bilingual in French and English
  • University degree required
  • 5+ years of relevant work experience
  • Experience in an investment/brokerage operations environment is required
  • Knowledge of Wealth Applications is an asset such as Broadridge, Salesforce, Score, Charles River
  • Project Management experience is an asset
  • Intermediate to advanced knowledge of MS Office, Visio, Excel, Adobe Acrobat Professional is required
  • Experience with managing a team and developing talent
  • Experience working with technology partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • Strong relationship management skills to build and maintain strong relationships with various stakeholders
  • An ability to influence towards delivering innovative, results-focused solutions that are in line with the goals of the business
  • An ability to speak confidently with various senior leaders
  • Effective communications skills both verbal and written
  • An ability to set clear expectations and work with deadlines
  • Strong analytical skills with the ability to understand the various elements of operations and identify the problem and propose a solution
  • Pro-active in your quest for knowledge of operations, with a strong strategic thinking capability, think outside the box, problem solve and multi-task
  • The ability to work independently and prioritize tasks and manage time efficiently, without direct input or oversight
  • The ability to work effectively in a group environment across various operations, front office, and functional areas
Location(s): Canada : Quebec : Montreal 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr

  • Human Resources Business Partner

    1 month ago

    Montréal, QC, Canada Bilingual Source Full time

    We seek a dedicated Human Resources Business Partner (HRBP) to join our client's growing team. As an HRBP, you will play a crucial role in developing and implementing HR programs and processes to enhance employee performance, retention, and satisfaction across our client's various locations in Canada. You will collaborate closely with leadership to drive...

  • Bilingual Human Resources Business Partner

    1 month ago

    Montréal, QC, Canada Bilingual Source Full time

    We seek a dedicated Human Resources Business Partner (HRBP) to join our client's growing team. As an HRBP, you will play a crucial role in developing and implementing HR programs and processes to enhance employee performance, retention, and satisfaction across our client's various locations in Canada. You will collaborate closely with leadership to...

  • Bilingual Relationship Manager

    6 days ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 193845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Relationship Manager, you will be responsible for managing the relationship with the SM Quebec Region, by providing operational support to the business, focusing on day-to-day issue management and adjudication, initiative...

  • Bilingual Relationship Manager

    2 weeks ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 193845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Relationship Manager, you will be responsible for managing the relationship with the SM Quebec Region, by providing operational support to the business, focusing on day-to-day issue management and adjudication, initiative...

  • Bilingual Relationship Manager

    5 days ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 193845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. “Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely with other...

  • Virtual Relationship Manager

    3 weeks ago

    Montréal, QC, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French, because they will be required to work closely with other groups from head office who operate...

  • Bilingual Client Success Relationship Manager

    2 months ago

    Montréal, Canada ADP Full time

    The Client Success Relationship Manager serves as an advocate of ADP's Global HCM Solution and Service capabilities, while driving ADP's message as a world leader in the HCM industry into the client base. The role supports ADP Canada's Comprehensive Services - Majors level clients. Key areas of focus include the development / ongoing management of strong,...

  • Bilingual Territory Manager

    12 hours ago

    Québec, QC, Canada Bilingual Source Full time

    Titre du poste : Représentant des ventes externes (Agriculture) Relève de : Directeur des ventes Sous la direction du Directeur des ventes, le représentant des ventes externes sera principalement responsable de communiquer avec les clients en personne et par téléphone/courriel, de déterminer leurs besoins, de saisir leurs devis et de gérer les...

  • Bilingual Territory Manager

    12 hours ago

    Québec, QC, Canada Bilingual Source Full time

    Titre du poste : Représentant des ventes externes (Agriculture) Relève de : Directeur des ventes Sous la direction du Directeur des ventes, le représentant des ventes externes sera principalement responsable de communiquer avec les clients en personne et par téléphone/courriel, de déterminer leurs besoins, de saisir leurs devis et de gérer les...

  • Relationship Manager, Business Banking

    4 weeks ago

    Montréal, QC, Canada Canadian Imperial Bank of Commerce Full time

    Relationship Manager, Business Banking - Montreal page is loaded Relationship Manager, Business Banking - Montreal Apply locations Montréal, QC time type Full time posted on Posted 2 Days Ago job requisition id 2411276 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to...

  • Bilingual Account Manager

    3 weeks ago

    Montréal, QC, Canada Imploy Full time

    Title: Bilingual Account ManagerDepartment: SalesEmployment Type: Hybrid 2-3 days in officeLocation: Montreal, QuebecThis company is a family-owned furniture manufacturing company headquartered in Winnipeg, Manitoba, Canada. As of at least 2016, the company was the largest manufacturer of made-to-order leather furniture in North America.What Would You Do?...

  • Bilingual Account Manager

    2 weeks ago

    Montréal, QC, Canada Imploy Full time

    Title: Bilingual Account ManagerDepartment: SalesEmployment Type: Hybrid 2-3 days in officeLocation: Montreal, QuebecThis company is a family-owned furniture manufacturing company headquartered in Winnipeg, Manitoba, Canada. As of at least 2016, the company was the largest manufacturer of made-to-order leather furniture in North America.What Would You Do?...

  • Bilingual Account Manager

    3 weeks ago

    Montréal, QC, Canada Imploy Full time

    Title: Bilingual Account ManagerDepartment: SalesEmployment Type: Hybrid 2-3 days in officeLocation: Montreal, QuebecThis company is a family-owned furniture manufacturing company headquartered in Winnipeg, Manitoba, Canada. As of at least 2016, the company was the largest manufacturer of made-to-order leather furniture in North America.What Would You Do?...

  • Bilingual Account Manager

    2 weeks ago

    Montréal, QC, Canada Imploy Full time

    Title: Bilingual Account ManagerDepartment: SalesEmployment Type: Hybrid 2-3 days in officeLocation: Montreal, QuebecThis company is a family-owned furniture manufacturing company headquartered in Winnipeg, Manitoba, Canada. As of at least 2016, the company was the largest manufacturer of made-to-order leather furniture in North America.What Would You Do?...

  • Bilingual Account Manager

    2 weeks ago

    Montréal, QC, Canada Imploy Full time

    Title: Bilingual Account ManagerDepartment: SalesEmployment Type: Hybrid 2-3 days in officeLocation: Montreal, QuebecThis company is a family-owned furniture manufacturing company headquartered in Winnipeg, Manitoba, Canada. As of at least 2016, the company was the largest manufacturer of made-to-order leather furniture in North America.What Would You Do?...

  • Relationship Manager, Trust

    2 weeks ago

    Montréal, Canada TMX Group Limited Full time

    Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action,...

  • CIBC - Commercial Cash Management Manager - Commercial Banking - Montreal - Bilingual

    3 weeks ago

    Montréal, QC, Canada Canadian Imperial Bank of Commerce Full time

    CIBC - Commercial Cash Management Manager - Commercial Banking - Montreal - Bilingual page is loaded CIBC - Commercial Cash Management Manager - Commercial Banking - Montreal - Bilingual Apply locations Montréal, QC time type Full time posted on Posted Yesterday job requisition id 2410753 We’re building a relationship-oriented bank for the modern...

  • Bilingual Principal Relationship Manager Nas

    2 months ago

    Montréal, Canada ADP Full time

    The position serves as an advocate of ADP's Global HCM Solution and Service capabilities, while driving ADP's message as a world leader in the HCM industry into the client base. The role supports ADP Canada's large and complex clients. **Using well developed business relationship management skills influence c **lient's willingness to partner with ADP...

  • Full-Stack Web Developer

    4 weeks ago

    Drummondville, QC, Canada Condo Manager Full time

    We are looking for a .NET developer for new Condo Manager web products. The ideal candidate is proactive, versatile and autonomous. You also have the following knowledge and qualifications: University degree or college diploma in computer science or in a discipline deemed relevant. Bilingual (English and French). Knowledge of ASP.NET Core...

  • Manager, Asset and Vendor Relationship Management

    7 days ago

    Montréal, Canada Business Development Bank of Canada Full time

    No other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....