Parts Specialist

3 weeks ago


Québec QC, Canada Strongco Full time

Share:

SUMMARY

The Parts Specialist is responsible for assisting Technicians with parts ordering, order entry and procurement, order tracking and Customer Service for all warranty and returns-related inquiries.

DUTIES AND RESPONSIBILITIES

  • Prompt and accurate processing of parts orders;
  • High level of customer service on the Parts counter;
  • Physical inventory accuracy and daily cycle counts;
  • Answering phone with a high level of service and urgency;
  • Prompt ordering from vendors to fulfill customer orders;
  • Timely processing of returns and credits;
  • Proactive customer contact and telemarketing;
  • Seek out opportunities to increase part sales;
  • Backorder tracking and recovery;
  • Effective inventory management;
  • Ensuring a high level of support to the Parts and Service Department;
  • Timely completion of duties as outlined by the Parts Manager;
  • Must participate in the on-call rotation;

CORE COMPETENCIES:

  • Has experience in a similar role with an aptitude for customer service and sales;
  • Knowledge of the heavy equipment industry or a related industry is an asset;
  • Must be proficient with Microsoft computer programs;
  • Must have the ability to multi-task;
  • Organize and prioritize work in a fast paced environment;
  • Knowledge of SAP is an asset.

EDUCATION/TRAINING:

  • Post-secondary diploma and/or relevant work experience.

HEALTH AND SAFETY:

It is our expectation that all Strongco Employees will conduct their work in a safe manner, abide by all Strongco safety policies and report all hazardous conditions and unsafe work procedures. In addition, Strongco employees will be required to report any and all incidences/accidents/near misses according to company policies.

Strongco is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We recognize our obligations and responsibilities as an employer and encourage applications from all qualified candidates including members of visible minorities.

Strongco will accommodate people with disabilities during the recruitment and assessment processes. If accommodation is requested, Strongco will consult with the applicant and arrange for the provision of suitable accommodation that considers the applicant’s needs.

#J-18808-Ljbffr

  • Québec, QC, Canada Canadian Armed Forces Full time

    Physical Medicine and Rehabilitation (Medical Specialist) OFFICER | Full Time Physical Medicine and Rehabilitation specialists (physiatrists) belong to the Medical Specialist occupation in the Canadian Armed Forces (CAF) and provide care and clinical leadership in rehabilitation medicine at CAF Health Services facilities in the national capital region. ...


  • Québec, QC, Canada Premium Retail Services Full time

    As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the name of the game, and you’ll do it by being a Samsung TV product expert engaging with store personnel and customers. What’s in it for you? You’ll represent...


  • Québec, QC, Canada GHD Full time

    That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.  In an ever changing world, it requires creativity and innovation to...

  • Account Specialist

    3 weeks ago


    Québec City, Canada Genuine Parts Company Full time

    Représentant des ventes de services Travailler chez Motion, c’est travailler en partenariat – avec nos équipes, nos fournisseurs et nos clients. Nous ne ménageons aucun effort pour offrir ce type de culture et d’avantages qui font que cette expérience est plus qu’un simple emploi – vous travaillerez en partenariat avec les hommes et les...


  • Québec, QC, Canada Apple Inc. Full time

    Choose a language (This will update the page.) After customers purchase our products, you’re the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you’re helping customers get started with the Mac or finding answers to their questions about...


  • Québec, QC, Canada GHD Full time

    Intermediate Impact Assessment Specialist At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.    That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with...


  • Québec, Canada Singing Frog Studio Full time

    The Singing Frog Studio has been producing feature films and animated series in 2D, 3D and even virtual reality for over 15 years. Today, we are more than 70 artists and specialists involved in these enriching and ambitious productions. To help the magic unfold and get animated, we need someone to work as a **Talent Acquisition Specialist **to recruit more...


  • Mirabel, QC, Canada Nike Deutschland GmbH Full time

    Description Werde Teil des Teams von NIKE, Inc. NIKE, Inc. Bei NIKE, Inc. Im Retail-Bereich zu arbeiten heißt, NIKE, Inc. Die Nike Retail-Teams arbeiten unermüdlich daran, Produktwissen und Kundendienst zu optimieren, um den Kunden jederzeit das bestmögliche Einkaufserlebnis zu bieten. Von Shanghai bis San Francisco ist jeder Store einzigartig und...

  • Specialist (remote)

    4 weeks ago


    Montréal, QC, Canada Canadian Imperial Bank of Commerce Full time

    CIBC - Financial Planning Specialist - Montreal - Bilingual page is loaded CIBC - Financial Planning Specialist - Montreal - Bilingual Apply locations Montréal, QC time type Full time posted on Posted Yesterday job requisition id 2402956 We’re building a relationship-oriented bank for the modern world. The Financial Planning Specialist works closely...


  • Québec, QC, Canada ABB Full time

    Specialist in ICOS tests and continuous improvement – production engineering Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+,...


  • Montréal, QC, Canada Lightspeed Full time

    We’re looking for a Technical Specialist to join our Hospitality Support division. The Technical Specialist team is responsible for all Lightspeed customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, implementation, support and...

  • Billing Specialist

    4 weeks ago


    Montréal, QC, Canada TEEMA Solutions Group Full time

    Accounts Receivable Specialist, LaSalle Accounts Receivable Specialist. As part of our finance department, you will be crucial in managing customer credit files and ensuring the timely collection of company receivables. Manage customer credit files with meticulous attention to detail. Ensure the timely collection of company receivables following...

  • Route Specialist

    6 days ago


    Québec, Canada Cintas Full time

    **Requisition Number**: 151997 Cintas is seeking a Route Specialist - Temporary to cover open routes during vacation and holiday schedules. Route Specialists perform all of the same functions of a Route Service Sales Representative, but they do not have a set customer base. Responsibilities include providing excellent route service through the pick-up,...


  • Candiac, QC, Canada Réno-Dépôt Full time

    Sales Specialist, Appliances RÉNO-DÉPÔT RÉNO-DÉPÔT - 76180 - Candiac Part Time Sales An employer that's involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program Our teams from the RONA+, RONA, Réno-Dépôt, and Dick's Lumber banners...


  • Québec, QC, Canada Mad Science Full time

    Who we are: Mad Science is the world's leading science enrichment provider for children ages three through twelve, offering unique, hands-on science experiences and toys that are both entertaining and educational. Every year, we proudly introduce millions of children to a world of discovery, igniting their imagination in the process. Position...


  • Dorval, QC, Canada Air Canada Full time

    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Talent Acquisition Delivery Specialist will be responsible to lead and deliver many of the strategic...


  • Québec, QC, Canada Northvolt AB Full time

    (English below) SPÉCIALISTE SÉNIOR, ACQUISITION DE TALENT Nous sommes à la recherche d’un.e spécialiste en acquisition de talents expérimenté afin de se joindre à notre mission d’accélérer la transition vers un avenir plus vert. Ce poste fait partie de notre équipe personnes et culture basée à Montréal, Québec. En se joignant à notre...


  • Montréal, QC, Canada TEEMA Solutions Group Full time

    Sr. Accounts Receivable Specialist, LaSalle Onsite, the potential to be a hybrid We are seeking a dynamic individual to join our client’s team as a Sr. Accounts Receivable Specialist. As part of our finance department, you will be crucial in managing customer credit files and ensuring the timely collection of company receivables. What you'll do: ...

  • Model Specialist

    7 days ago


    Montréal, QC, Canada CADENCE CANADA Full time

    At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. The Cadence IP group develops integrated circuits in processes from 28nm down to the industry's most recent process nodes in different foundries, including planar, finfets, and gate-all-around transistors. As an ESD, Modeling, Reliability, and...


  • Montréal, QC, Canada Intact Financial Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength....