Senior Collections Specialist Medical Service Company

4 weeks ago

Brampton ON, Canada Charger Logistics Full time

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. The Senior Collections Specialist will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.
Responsible for managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers.
Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
Prioritizes portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquent.
Resolves customer account issues including past due invoices to assure timely payments.
Develop professional relationship with all accounts payable contacts on each assigned account.
Audit accounts for accurate billing and monitor aged and skipped invoices to ensure payment is received timely.
Minimum 5 years of collections, cash applications, credit, accounts payable or related finance experience.
Managerial experience in collection department will be an asset.
Recent college or university degree in Business- Finance or related field is required.
Previous experience in a Collection specialist role or function is an asset.

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