Senior Technical Services Specialist

4 weeks ago

Toronto ON, Canada Saint-Gobain Group Full time
Senior Technical Services Specialist, GCP - Toronto, Kingston, Ottowa or Montreal Position Description Job Summary

The Senior Technical Services Specialist will provide technical consultation to Regional field sales force and direct to customers, by phone, email and in person.

  • Provide technical consultation to Regional field sales force and direct to customers, by phone, email and in person
  • Develop rapport with top ten QC managers in the region
  • Manage the regional Requests for Technical Service system, and develop and interface with the laboratory
  • Plan, organize, implement and report new product field testing and new product introduction field tests
  • Provide technical training for customers and GCP Sales personnel
  • Give talks and seminars to industry groups in many areas of admixture and concrete technology
  • Represent GCP in industry organization technical committees when appropriate
  • Testing to solve problems, gain business, retain business or change products
Required Qualifications
  • Associate’s degree or Bachelor’s degree in one of the following: Geology, Sciences, Engineering, Construction Management, Concrete Technology or Business
  • 8 years industry experience in either QC/QA for ready mix or pre-cast-prestress, a concrete testing lab, or concrete admixture company
  • 6 years industry experience if holding an Associates degree
  • 4 years industry experience if holding a Bachelor’s degree
  • Skilled in and able to perform field and laboratory test including Slump, Air Content, Unit Weight, Compressive Strength, Concrete Sampling, Aggregate Sampling, Laboratory Concrete Trials, Truck Concrete Trials and Mini Mixes
  • Conduct one’s job with minimal supervision
  • Handle cement and concrete technical questions, and be capable of dealing effectively with key customers
  • Must have good interpersonal skills and be comfortable with talking before an audience and attending occasional meetings
  • Have a high level of knowledge of mix proportioning methodology and theory
  • Microsoft Office knowledge
  • Present oneself in a professional manner
Additional Description

Preferred: collect, organize and analyze data as well as review and write technical reports

40% travel by Air & Car and visiting our customers sites and other internal meetings

Travel to other provinces are necessary

Company Summary

Chryso, GCP and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.

We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

Senior Technical Services Specialist, GCP - Toronto, Kingston, Ottowa or Montreal

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