Head of Business Unit, Operations

2 days ago

Nanaimo BC, Canada H&R Block Canada Full time

DISTRICT OPERATIONS COORDINATOR (Nanaimo)
Nanaimo, BC (On-Site)

Join H&R Block, the world’s largest tax services provider and the industry leader in tax preparation. We employ thousands of seasonal and part-time associates across the nation. At H&R Block, you'll find opportunities for career growth and development, allowing you to advance your skills and make a meaningful impact every day. Be a part of our team and make a difference in the lives of those we serve.

The Opportunity:
The District Operations Coordinator reports to the District Manager. We are seeking a proactive and enthusiastic individual who is eager to learn and take on the responsibilities of day-to-day operational support for our district retail offices. The ideal candidate will possess strong initiative, demonstrating a readiness to tackle challenges and contribute to the smooth functioning of our retail locations.

Key Areas of Responsibility:
Assist District Managers with daily operations.
Travel to various office locations to train staff, ensure excellent client standards, set up compute equipment, and install marketing/signage.
Recruit, interview, hire, and onboard talent.
Monitor and adjust office and staffing schedules as necessary.
Coordinate the setup and shutdown of assigned offices.
Support the planning and execution of training and development initiatives.
Maintain asset management inventory, process invoice payments, and manage petty cash.
Ensure compliance with H&R Block policies, procedures, and relevant employment and privacy legislation.

Key Qualifications:
Minimum of 3 years of experience in retail or a similar customer-oriented industry.
Excellent interpersonal and problem-solving skills.
Proven ability to manage priorities in a fast-paced and dynamic environment, particularly during Tax Season
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Ability to set up workstation computers and work with various software packages.
Capable of working independently with little or no direct supervision.
Excellent verbal and written English communication skills; Proficiency in additional languages an asset.
Willingness to work flexible hours and travel regularly to multiple district offices.
Must possess a valid driver’s license, insurance, vehicle registration, and a reliable vehicle.

If you are passionate about providing excellent support and are excited to grow within a dynamic team, we encourage you to apply. If so, we invite you to send your resume to employment.opportunities@hrblock.ca, including “DOC Nanaimo” in the subject line.

We encourage all interested individuals to apply. Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process. Only those candidates selected for an interview will be contacted.

H&R Block fosters a workplace in which individual differences are recognized, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

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