Technical Product Manager
Found in: Jooble CA O C2 - 1 week ago
Duration: 12 month contract
Location: Mississauga, Ontario - 2-3 days onsite/week - Hybrid
We are partnering with a retail conglomerate to bring on an experience Technical Product Manager.
Responsibilities:
- Develop/maintain the product roadmap and backlog for your portfolio, working collaboratively with local and international stakeholders to prioritize new capabilities based on clear business cases, and gaining alignment from a stakeholder steering groups and executives.
- Measure the success of completed initiatives to ensure business value is being realized and capabilities are being used to their fullest.
- Actively support the systems and capabilities in your portfolio by promoting defect fixes, frequently occurring support problems, and efficiency drains into your backlog to ensure ongoing optimization.
- Actively communicate with diverse groups of stakeholders through information sharing, listening sessions, training programs, clear documentation, and strategic vision presentations.
- Act as a system SME, understand how stakeholders use these systems and providing vision and assistance to teams to get the most from the capabilities we enable.
- Maintain an agile backlog by defining requirements, building stories, and performing user acceptance testing.
- Work collaboratively with partners; navigate complex decision making, and influence product strategy.
- Keep up-to-date on the industry and products in the omni-channel landscape; turn this research into actionable recommendations to accomplish business objectives.
Qualifications:
- Bachelor's degree in Business Administration, Computer Science, or a related field. MBA or equivalent experience is a plus.
- Minimum of 3 years of proven experience as a Product Manager in eCommerce, or Customer Care industry.
- Proficiency in agile product management frameworks, and able to build stories & manage an agile backlog
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and presentation skills, with the ability to effectively convey complex ideas to both technical and non-technical stakeholders.
- A customer-centric mindset with a deep understanding of user experience and user-centered design principles.
- Proven track record of successfully launching and managing platform products from concept to market.
- Familiarity with eCommerce or Customer Care platforms, including knowledge of industry standards, best practices, and emerging trends.
- Experience working with cross-functional teams, including engineering, design, and marketing.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
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