Avp operational resilience

3 weeks ago


Toronto ON, Canada Société Financière Manuvie Full time

Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. The AVP, Operational Risk and Resilience Management (ORRM) is responsible for leading various risk programs and ad hoc projects to enhance Manulife’s operational risk and resilience capability, providing guidance to segment risk teams to better identify and manage current and emerging risks, reporting relevant risk and resilience postures to the ELT, and demonstrating appropriate risk behaviours and culture.
Initiate, manage and execute risk governance processes for operational resilience management, risk and control awareness and enhancement to operational efficiency.
Lead various Operational Resilience Program workstreams as well as ad hoc projects and risk programs to support the continued growth and maturity of the ORRM function.
Support the design and implementation as well as ongoing maintenance of the operational resilience management system.
Operate as SME to provide oversight and challenge over the ongoing critical operations assessment activities and the reporting of resilience posture, working with Segment Operational Risk Officers to help ensure timely and accurate resilience assessment outcomes.
With an emphasis on Technology and Data Resilience Influence and gain buy-in from the Senior Leadership team of the various businesses across the division by communicating program requirements and the value proposition to gain the support needed to implement the program(s).
Train Business Unit resources to implement the resilience management program(s) within their Business Unit. Advise the Business Units to help them assess the best way to implement the operational risk and resilience management program(s) within their business. Particular focus must be on integrating with their existing risk, resilience and compliance processes to help ensure sustainability and avoid duplication of effort.
Manage implementation of programs to ensure ORRM is aligned with the division’s business objectives and MFC’s enterprise ORM program objectives, scope and timelines.
Review and challenge business unit risk and resilience information provided (e.g. risk assessments, resilience posture, loss data, metrics etc.) Demonstrate effective oversight and challenge across the ORRM portfolio of activities Ensure key operational risk and resilience exposures are reported and escalated to divisional management, divisional risk management and Corporate Risk Management and that mitigating actions are identified and taken as appropriate.
Collaborate extensively with Segment Risk Management and Enterprise Risk Management to communicate the division’s perspective on risk exposures and program initiatives and ensure the divisional program remains aligned with MFC’s enterprise ORM program.
Share key information, including risk exposures, resilience posture and maturity, loss data and risk management/control best practices across the Division (including with other divisional risk/compliance/control officers) and reach out to other Divisions to incorporate any learnings.
Transition from program implementation focus to risk oversight focus as program is implemented and maintain program going forward.
Technology risk and resilience experience within a large Financial Institution including hosting strategies, architecture design patterns and cloud portability
Risk management, audit, operations, compliance or technology background with 10+ years of experience in matters of increasing complexity (preferably with several years direct risk management experience)
MBA, Finance, Risk, Actuarial)
Solid experience in designing, implementing, and validating the effectiveness of operational controls
Solid working knowledge of enterprise and operational risk management frameworks and processes
Proven leadership skills, along with strong program and project management capabilities and experience
Strong communication skills, including ability to translate complex technical issues into fundamental concepts
Strong relationship building skills to build effective working relationships with Business Units and Corporate.
Creative problem solving and the ability to motivate others to implement new solutions
The role will need to spend significant time working directly with Business Unit staff on details of the implementation as necessary.

The position will interact with business unit senior management leaders and senior risk management staff
Au 30 juin 2021, l’actif géré et administré par Manuvie et ses filiales se chiffrait à 1 300 milliards de dollars canadiens (1 100 milliards de dollars américains). Vous pouvez consulter le site de Manuvie à l’adresse manuvie.Salaire et avantages sociaux
00 CAD - $229,300.00 CAD Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers.



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