Community Support Service Coordinator
2 weeks ago
The Ka:’yu:’k’t’h’/Che:k’tles7et’h’ First Nations (KCFNs) are a progressive, forward-thinking, modern, First Nations Treaty Government. We are growing rapidly & need to add a top-notch FSSC to our team of professionals. The Family Services Support Coordinator (FSSC) is a vital part of the Family Services Team . Reporting to the Family Services Manager (FSM), the FSSC supports KCFN families in a variety of areas, but the primary focus is on advocacy and support concerning social services, health, education, and justice. He or she assists KCFN members with access to information concerning rights, identity and provides emotional and organizational support; especially during times of distress. The FSSC also works with families to prevent children going into care. Collaborating with USMA, MCFD, RCMP, medical staff, and other social services agencies is a typical part of this role.
This f/t, exciting career opportunity comes with a competitive wage, group benefits/pension, & time off to achieve work-life balance If you’re seeking a career & want to work with a highly supportive and engaged team – we’d love to hear from you
What you’ll do:
Carry out the strategic direction/plans set forth by the FSM or the Director of Community Services (DCS)
Advocate, connect with, & build relationships with KCFN families needing help/support
Treat all community members with respect, equality, & in a polite manner
Open & maintains lines of communication with community members/stakeholders
Help families with administrative/organizational matters (ie application forms, documents, reports, referrals, meeting attendance/appointments, daycare, health, housing, counselling & cultural activities)
Help family members with legal issues (ie family, criminal, estate) by sourcing out & referring to legal professionals & other subject matter experts
Liaise/develop positive relationships with schools, colleges, universities, government depts (ie RCMP, MCFD, Island Health, USMA, FNHA, legal aid), training and development service providers (ie NVIATS, NIEFS), & various social service agencies
Advocate/support member families where MCFD/RCMP/USMA are involved
Conduct wellness checks when notified that an individual may be in crisis/distress
Maintain the highest form of confidentiality concerning client matters & other sensitive issues
Exercise a great deal of patience & manage conflict through a trauma-informed lens
Exercise a great deal of tact and diplomacy in all situations
Liaise with landlords/building managers to support families with tenancy issues
Seek funding (and conduct reporting) for various program initiatives
Help families understand the medical process/procedures & supports with medical transportation
Sit on committees (internal and external) & may participate in various projects
Create & maintain hardcopy/electronic filing systems
Complete Incident Reports & follow-through on critical incidents
Support & collaborate with others concerning public events
Support & collaborate with Muscium Services & Warriors Program – if requested
Collaborate with educational institutions on various initiatives/programs
Adhere to all safe work requirements pursuant to federal and provincial occupational health and safety regulations
Adhere to all KCFN policies, procedures, protocols (current & future)
Adhere to all applicable federal, provincial and KCFN laws/regulations
Other duties as assigned by management
Post-secondary education in social work, counselling, human services, or psychology – strong asset
Several years of experience working in a similar role – strong asset
Demonstrated intermediate experience using Office 365, Google Docs, Adobe
WHMIS, Violence & Harassment Awareness Training, Occupational First Aid Level 1 (or willing to obtain)
Basic knowledge/principles of family, criminal & estate law – strong asset
Strong communicator with a warm/caring demeanor
Familiarity with concurrent law model & BC Modern Treaties – asset
Familiarity with Nuu-Chah-Nulth language, culture, norms, protocols & practices – asset
** This competition is open to applicants who are legally entitled to work in Canada**
Company
Location
Campbell River
Contact Info
CLOSING DATE & TIME: Open until filled START DATE: ASAP
STATUS: Full-time, permanent DATE POSTED: Jan 19/24
COMPENSATION: $33.00 per hr + group benefits & pension
TO APPLY: E-mail cover letter & resume to Dwayne Worthing, HR Manager , at: dwaynew@kcfirstnations.com citing “ FSSC ” in the subject heading of your e-mail.
In accordance with the provisions of the BC Human Rights Act preference may be given to Indigenous applicants.
We thank all those who apply, however only those shortlisted will be contacted for interviews.
The video Nature's Guardians displays the traditions behind Indigenous stewardship of the lands and waters
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