Information Officer

2 weeks ago


Canada Four Seasons Hotels Ltd Full time

Four Seasons is powered by our people. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Embrace the alpine warmth surrounded by pristine Canadian wilderness In Whistler, home to North America’s largest ski resort, experience the best of alpine living through world-class ski runs, epic mountain experiences and an upbeat village. Terms of Employment: Full-time / Permanent
Language: English
Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Extended Health Coverage/benefits (dental, vision, life insurance, RMT, prescription drugs, retirement plan etc.) Access to affordable shared staff housing both on-site and off-site. Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc. Complimentary meal per shift in our employee dining room, Retirement plan with employer contribution; vacation days and additional floating holidays per year; Excellent training and development program; Discovery Nights at Four Seasons worldwide.
The Core Agent is a pivotal role in the hotel as they manage the central telephone and chat system within the hotel Core Agents take In Room Dining orders, divert external and internal calls, respond to guests over “chat ”, relay messages from Housekeeping to the Front Office team and handle reservations on a limited basis. All while remaining calm, professional and providing a high level of consistent service.
Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
resolves customer complaints; assists customers in all inquiries in connection with, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Takes guest in-room dining orders, communicates special requests to the kitchen using the hotel’s point-of-sales system .
Coordinate delivery of orders by Room Service Servers in a timely manner according to Four Seasons Standards.
Ability to provide alternative menu recommendations due to guest’s personal aversions, and promote goods or services
Assist guests with amenity requests, Explain the type and cost of services offered and prepare corresponding charges, arrange for refunds, exchange and credit for returned services

Prepare daily amenity list to be delivered by Room Service Servers.
Assigns rooms to Room Attendants, dispatches Houseman/Runners on requests and supports the overall day-to-day Housekeeping Operation.
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems.
Communicate with guests on multiple platforms, including FS Messenger, phone and email.
Comfort with Microsoft Office products and the ability to learn other computer software suites necessary for the roles
Fluency in reading, writing, and speaking in English
Excellent commitment to service and teamwork.
On the job training is provided
As our hotel is open 24/7, 365 days a year, we expect our Hotel Information Clerks to be flexible in working mornings, evenings, weekends, overnights and holidays.
Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. Our guest rooms are spacious, beautifully re-styled in December 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination of Vancouver.
In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design.
The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.
Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. Learn more about what it’s like to work for Four Seasons:



Learn more about Four Seasons Whistler on Social Media :
Twitter: @FSWhistler
Facebook:
We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.



  • Canada Zafin and Fasken Martineau DuMoulin LLP Full time

    What's the opportunity? Reporting to the Chief Information Officer, the Chief Information Security Officer (CISO) is a pivotal leadership role tasked with safeguarding Zafin's digital assets, information systems, and data against cyber threats. This role embodies the company's core values, leading by example to foster a culture of security...

  • Information Officer

    2 weeks ago


    Canada Lake of the Woods District Hospital Full time

    Casual Opportunities This posting may be used to fill other permanent vacancies, including part-time and/or full-time positions May consist of days, evenings, and weekends 0837 per hour Per CUPE LOCAL 822 Collective Agreement The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication...


  • Canada Team Rubicon Full time

    Team Rubicon Canada (TR Canada) is seeking a Manager, Information Technology and Information Management . You are passionate about building technology solutions that enable teams to solve complex, dynamic problems in austere and resource-constrained environments. Reporting to the Vice President, Organizational Excellence, you will be crucial in planning,...


  • Canada ada.cx Full time

    As the Director of Information Security,you’ll have an immense impact on Ada as we continue to grow our company and our technology. Reporting to Ada’s Chief Product and Technology Officer, you will be integral in building a scalable, efficient, and robust foundation for all of Ada’s products and services as part of our broader product development...


  • Canada Privacy and Access Council of Canada Full time

    Special Committee to Appoint an Information and Privacy Commissioner Garry Begg, MLA, Surrey-Guildford, Chair Renee Merrifield, MLA, Kelowna-Mission, Deputy Chair The Information and Privacy Commissioner is a non-partisan, independent statutory officer of the Legislature who provides oversight and enforcement of BC’s freedom of information, privacy,...


  • , , Canada ada.cx Full time

    As the Director of Information Security,you’ll have an immense impact on Ada as we continue to grow our company and our technology. Reporting to Ada’s Chief Product and Technology Officer, you will be integral in building a scalable, efficient, and robust foundation for all of Ada’s products and services as part of our broader product development team....


  • Canada Okanagan College Full time

    Student Employee - IT Service Monitor Okanagan College hires the best-qualified candidates for its positions. Selections for bargaining unit positions are conducted in accordance with the provisions of the appropriate Collective Agreement. however, Canadians and permanent residents will be given priority. your telephone number) before applying for a...


  • Canada Bird Construction Full time

    Information Security Analyst page is loaded Information Security Analyst Apply locations Winnipeg, MB Mississauga, ON time type Full time posted on Posted 2 Days Ago job requisition id JR-5323 Information Security Analyst Where Greatness Grows The greatest achievements in history are borne from the greatness within people – where human potential...

  • Office Manager

    2 weeks ago


    Canada CARSTAR Canada Partnership, LP. Full time

    The Office Manager is responsible for administrative, customer service and financial duties of the Company in accordance with the policy and sales plan. This person must exhibit professionalism and highly efficient work habits, continuously strive to improve the efficiency of the office and overall operation of the business. The Office Manager should...


  • Canada Tucows Inc. Full time

    Director, Information Security Operations Full-time at TCX Information Security Team Type: Remote Job ID: 1615 Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo. We embrace a...


  • Canada Employment and Social Development Canada Full time

    Information Technology (IT) and Communications Technology Royal Canadian Mounted Police IT-02- SP-ICT-02 $83,961 to $102,763 For further information on the organization, please visit Royal Canadian Mounted Police Public service pension at a glance Persons residing in Canada, and Canadian citizens and Permanent residents abroad. Apply online The...


  • Canada GT Global Services Full time

    Careers > Information Technology Project Coordinator Information Technology Project Coordinator About GT GT is an emerging IT Services company based out of Miami and Toronto. We deliver unparalleled IT Services to the Enterprise and SMB markets in the US and Canada. Our work culture is warm and welcoming, where your efforts are recognized and...


  • Canada Northern Health Full time

    Reporting to the HIM Coordinator - Professional Practice, the HIM Advisor is an integral member of both the regional Health Information Management team and the local health service delivery team. The HIM Advisor provides leadership to their community(ies) on appropriate collection, access, and use of health information through the development and application...

  • Office Manager

    2 weeks ago


    Canada Teladoc Health Full time

    About Us: Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with...


  • Canada Northern Health Full time

    Position Summary If you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level. Reporting to the HIM Coordinator - Professional Practice, the HIM Advisor is an integral member of both the regional Health Information Management team and the local health...


  • Canada Bird Construction Full time

    Information Security Analyst page is loaded Information Security Analyst Apply locations Winnipeg, MB Mississauga, ON time type Full time posted on Posted 2 Days Ago job requisition id JR-5323 Information Security Analyst Where Greatness Grows As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the...

  • Support Officers

    2 weeks ago


    Canada Onni Group Full time

    As a HRIS Support Specialist, you will play a pivotal role in the successful implementation and ongoing support of Workday and other HR Technology solutions. Your primary responsibility will be to provide comprehensive support throughout the implementation process, ensuring smooth transitions and effective utilization of the systems. This role offers an...

  • Office Manager

    2 weeks ago


    Canada Goldbeck Recruiting Inc. Full time

    Our client is a family owned and operated steel fabrication company founded in 2014. Headquartered in Pitt Meadows, BC, our team of industry experts hold over five decades of knowledge and experience in the steel industry and is a dynamic and growing organization committed to excellence in its field. This growing family business requires a key person to...


  • Canada Trulyalivefoundation Full time

    Our organization is currently seeking a dynamic, innovative, and forward-thinking individual to join our staff team for the position of Program Development Officer. Reporting to the Executive Director, or their designate, the incumbent plays a central role in furthering the organization’s service delivery capabilities by developing project proposals and...


  • Canada K+S Minerals and Agriculture GmbH Full time

    Reporting to the Manager of Total Rewards & HRIS, within the People & Communications department, you will be instrumental in the development, analysis, and implementation of our compensation and benefits programs. Participate in surveys to benchmark compensation and Total Rewards programs, gathering data on industry compensation trends Monitor the...