Current jobs related to Customer Service Associate - Vaughan ON - Bravado Designs
-
Customer Service Representative
1 month ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
-
Customer Service Representative
1 month ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
-
Customer Service Representative
6 days ago
Vaughan, Ontario, Canada CAD Customer Service Full timeAbout the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...
-
Customer Service Representative
3 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeAt CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.The ideal candidate will have...
-
Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
-
Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
-
Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...
-
Customer Care Representative, Bilingual
2 months ago
Vaughan, Canada CAD Customer Service Full timeTerumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value,...
-
Vaughan, Ontario, Canada CAD Customer Service Full timeAbout Terumo Medical CorporationTerumo Medical Corporation is a leading global medical device manufacturer that provides high-quality products and services to the healthcare industry. We are committed to delivering exceptional customer experiences and driving innovation in medical technology.Job Description: Medical Device Customer Service RepresentativeThe...
-
Customer Service Associate
5 months ago
Vaughan, Canada Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...
-
Customer Service Desk Associate
1 month ago
Vaughan, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
Customer Service Associate
4 months ago
Vaughan, Canada Savers Value Village Full timeDescription Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
4 months ago
Vaughan, Canada Savers Value Village Full timeDescription Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
3 weeks ago
Vaughan, Ontario, Canada beBee Professionals Full time $35,000 - $55,000beBee Professionals is looking for a Customer Service Associate to provide exceptional customer service and contribute to the overall success of our store in Vaughan, Canada.Responsibilities:Assist customers with their purchases and provide accurate information about products and promotions.Process transactions and handle cash register operations...
-
Warehouse Associate
5 months ago
Vaughan, Canada Deccor Zomodo - Kitchen Sink and Accessories Distributor Full timeJOB DESCRIPTION: This position will consist of 2-3 days working in the warehouse (as a Warehouse Associate) and 1-2 days working in the attached office (as a CSR) Warehouse Associate Duties - Assist Warehouse Manager with gathering stock products to facilitate orders - Assist with preparing customer orders as per courier’s requirements, pallet orders,...
-
Customer Service and Sales Associate
2 weeks ago
Windsor, ON, Canada Hertz Full time €36,000Wage: $18.00 per hour Job Description: The Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport...
-
Store Associate
3 weeks ago
Vaughan, Ontario, Canada Giant Tiger Full timeJob Title: Store AssociateWe are seeking a highly motivated and customer-focused Store Associate to join our team at Giant Tiger in Vaughan. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.Key...
-
Customer Service Associate
5 months ago
Vaughan, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...
-
Customer Service Associate
5 months ago
Vaughan, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...
-
Sales Associate
2 months ago
Vaughan, Ontario, Canada Loblaw Companies Full time**About Us**Loblaw Companies is a leading Canadian retailer with a rich history of innovation and customer satisfaction. Our company values diversity, inclusivity, and community involvement, making us a great place to work.**Job Summary**We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be...
Customer Service Associate
2 months ago
Who We Are:At Bravado Designs, our mission is to bring happiness to women all over the world by designing products that make them feel both beautiful and comfortable all day, every day. With over 30 years’ experience in thoughtfully designing intimate apparel for any stage of a woman’s life, we deeply understand how the needs (and body) of a woman changes.We believe that our success is dependent on the superior design and quality of our products, and strong communication and collaboration between teams to deliver a great, cohesive brand experience. Effective September 1, Bravado Designs office will be moving to 610 Applewood Crescent, Vaughan, Ontario L4K 0E3Who You Are:You are enthusiastic and proud to apply your knowledge and skills to meet objectives. You enjoy working collaboratively with team members who share your passion as a Brand Ambassador to achieve results. Your ability to utilize effective organizational and communication skills coupled with strong problem-solving skills contributes to your sense of accomplishment in your work. You are both a team player and you work well independently.Position Objective:Reporting to the Senior Manager Marketing, the Customer Service Associate is accountable to provide exceptional customer service experience to B2C and B2B customers via email, live chat and phone, in a manner consistent with Bravado’s Values and Behaviours. The Customer Service Associate helps resolve customer-related issues and escalates as necessary to the Senior Manager, Marketing or other departments in the organization ensuring the tickets are tracked and closed in a timely manner.Position Responsibilities:Customer Service:Provide effective responses within one business day to customers who contact Bravado via incoming calls, emails, Live Chat (real-time engagement with Moms, Amazon, and Yotpo (customer review site). Discussions may include, but are not limited to, order status, returns, stock availability, order processing, core and new product styles, fit, pricing, and promotionsEngage customers by demonstrating a positive, encouraging and empathetic tone of voice and writing styleManage Customer Relationships and Engagement standards ensuring that both are consistent with Bravado ValuesAssist customers with fit inquiries and complete Bravado’s Fit Certification Program. Help direct customers to Bravado Designs online resources for size/fit assistance. Direct all incoming calls to appropriate parties.Accurately log all calls, emails and follow system and process protocols for complaint and escalated calls for resolution of issues.Efficient use of Bravado’s ERP system (BlueCherry), Shopify, and Store Locator, as required.Create and share a monthly customer experience report based on customer interactions, complete with recommendations for improvement and further opportunitiesRelentless focus on data and insights for the team based on customer feedback, partnering cross-functionally to ensure insights are turned into action where possible Follow return and exchange policy process for defective or unwanted products and coordinate the return with the accounts payable and logistics teams.Respond to product reviews, within approved guidelines and schedule, to customer service-related questions/comments on Live Chat, Yotpo, and Amazon with particular emphasis on reviews of 3 stars or less in order to transform dissatisfied enquiries/feedback into a positive outcome. Maintain CRM system (Gorgias) i.e.: update macros, automated responses.Engage closely with the Marketing team to understand initiatives, promotions, website updates and communications that could impact the overall customer experience. Participate in Marketing Team meetings and collaborate with team members to share consumer insights. Qualifications & Required Experience:Minimum 3-5 years’ experience in a related position ideally in Customer Experience and Administration, preferably in the apparel, wholesale or consumer goods industriesProven track record managing and enhancing customer relationships and resolving issues to achieve results. Proven skills using Live Chat, ERP (i.e. BlueCherry) and CRM (i.e. Gorgias) systems Intermediate skills using Microsoft Suite i.e. Excel, Word, PowerPoint, Outlook, TeamsEffective oral and written English communication skills. Proficiency with written and oral communication skills in French is an assetProven effective organizational skills Post-secondary education or equivalent experience in customer service and administration Team members work on a hybrid basis between in office and remote daysEssential requirements within Bravado’s culture and must demonstrate key Bravado Values which are One Team, Resilience, Respect, Passion.We offer a competitive compensation and benefits package.If you are interested in this opportunity and have the skills and experience required, we invite you to send your covering letter and resume to: recruit@bravadodesigns.com and in the subject line quote the position title and date of application. We appreciate your interest in this opportunity, however, only those selected for an interview will be contacted.Bravado Designs Ltd. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Bravado Designs Ltd. will make accommodations available to applicants with disabilities upon request during the recruitment process.
