Quality Assurance Analyst
4 weeks ago
ABOUT EVERLINK
Everlink Payment Services Inc. is a leading provider of comprehensive, innovative, and integrated payment solutions and services for 98% of credit unions, 55% of consumer-facing schedule 1 and 2 banks, and a broad range of SMEs across Canada. In addition to supplying best-in-breed technology infrastructure and payment network connectivity via our well-established Payment Network Gateway – with operational performance that continually ranks in the upper first quartile – we offer a diversified range of integrated payments Lines of Business including:
Digital Solutions , enabling real-time payments for Retail Peer-to-Peer (P2P), Business (B2B/B2P) Payments, ISO20022 Payment Gateways and API Integrations for Financial Institutions and Services Providers. Card Issuance & Management: With a history of firsts related to Card Issuance Solutions, Everlink provides a fully managed, flexible, and turnkey experience, ensuring credit unions, banks, FinTechs, and other payment card issuers can provide the card products they need, including debit and Co-badged cards.
Fraud Management Solutions , operating one of the largest service bureaus in Canada for Fraud Management Solutions, Everlink offers credit unions, banks, and fintech industry-leading and custom-designed solutions that enhance the protection of their members and customers.
Mobile Payments : Fulfilling critical service delivery requirements, Everlink remains at the forefront of the evolution of NFC-based payments, with extensions to mobile wallets and other digital payment methods.
Payment Network Gateway: Operating a world-class payments technology infrastructure, Everlink’s Payment Network Gateway Services provides connectivity to domestic and international payment networks for credit unions, banks, and merchants to participate in.
Professional Services: Leveraging our extensive industry knowledge, expertise, and capabilities, Everlink’s Professional Services Team partners with our clients to navigate the ever-changing payments landscape and ensure their technology capabilities remain relevant.
Retail Solutions , enabling Card Present Point-of-Sale Acquisition, including Interac® eCommerce, via dedicated Host-to-Host Payment Gateways for Payment Service Providers, FinTechs, and Credit Unions.
ATM Managed Services: Everlink powers ATM networks and transaction capabilities for credit unions, banks, and cardholders domestically and abroad, supporting the latest technology and introducing new innovations.
Complementing the strength of these eight primary Lines of Business is our ongoing commitment to Client-Centricity, which is the key element of our guiding principles. At Everlink, we are dedicated to building, maintaining and nurturing long-lasting relationships. To help our clients remain competitive and successful, we provide the innovative technologies they need to serve their growing base of members, customers, and merchants.
Opportunity
Working within the Technology Delivery team, the Quality Assurance Analyst II participates in testing activities across our lines of business to ensure solutions achieve the functional and operational requirements defined by stakeholders. The role involves working with multidisciplinary teams in our processing switch test environment. You will participate in project meetings, analyze requirements, create test plans and test scripts, and execute cases using simulators and physical payment devices. You will document and report defects and observations to the project teams.
Responsibilities
- You will work with QA, BA, and Development resources to familiarize yourself with our lines of business, test processing environment, testing tools/web-based apps, and QA processes.
- You will participate in project meetings, analyze documentation and work with others on the Quality Assurance and Development teams to derive test strategies/plans/cases for assigned projects.
- You will execute test plans using our simulators and/or physical devices (ATM and/or POS devices).
- You will actively report/manage defects and observations to the project teams.
- Identify the risks/impacts around defects/observations.
- You will write, maintain and update QA documentation as required. This can include updating test plans and scripts, recording test results or creating training documents.
- You will assist in identifying opportunities to further integrate test Automation into our Quality Assurance processes.
- You will participate in retrospectives when projects are completed to provide feedback from the Quality Assurance perspective on what worked well with the project and what could be improved for future projects
About You
Education & Experience Requirements
- 5+ years of experience in the banking/payment industry in a Quality Assurance role.
- Post-secondary education in Information Technology or Computer Science
- Payment processing switch experience (Base 24 Preferred).
- Knowledge of Payment Networks such as MasterCard, Interac, Visa & Exchange.
- Knowledge of EMV, Mobile, ATM and/or POS device technology.
- Knowledge of ISO 8583 specifications.
- Experience with Waterfall and Agile testing methodologies.
- Experience with Quality Assurance Testing tools such as Paragon, ICC Tools, MDS, Banknet/GCMS, VTS.
- Knowledge of Jira and Confluence tools is an asset.
- Knowledge of Digital and API Platforms is an asset.
Skills and Abilities
- Excellent interpersonal and written skills to effectively communicate and interact with other teams
- Strong Initiative and desire to Learn.
- Excellent time management and organizational skills.
- Analytical and problem-solving capabilities with the ability to identify problems and drive to resolution.
- Ability to work independently with little supervision and multitask effectively.
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Flexible working environment and office hours
- Opportunities for professional learning, growth, and career advancement
Everlink is committed to eliminating barriers and improving accessibility for persons with disabilities to our workplace in a timely manner and in a manner that respects dignity, independence, integration and equality of opportunity. Everlink has an accommodation progress in place and provides accommodations for employees with disabilities. If an employee requires a specific accommodation because of a disability or a medical need, we will work with them to make an appropriate accommodation. If you require an accommodation during the interview process, we will work with you to accommodate your needs.
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