Operations Manager | Superviseur Operations
2 weeks ago
Home Comfort (LGHC) is a Canadian HVAC company that was established in 2017. We understand that when the need arises and our customers’ families comfort and safety is at stake, they need help right then and there, which is why LGHC’s 24/7 emergency service is rated so highly on review sites, like Google.
We’re dedicated to offering installation & repair services for residential & commercial Furnaces, Air Conditioners, Heat Pumps, Hot Water Tanks, Tankless Water Heaters, Boilers & Water Purification products.
The HVAC Operation Supervisor’s duties include, but are not limited to:
* Plan, coordinate, manage, and supervise technicians to optimize customer service and uphold our service commitments.
* Gauge, track, and propel the attainment of all operational performance metrics, offering relevant reporting and analysis.
* Foster a service-oriented culture that fosters customer satisfaction and fosters future business expansion.
* Participate in strategic initiatives and special projects when necessary.
* Investigate and participate in the resolution of customer complaints.
*Trade licenses an asset, but not required
* Desirable supervisory or managerial experience in leading a field operations team.
* Exceptional time management, planning, and organizational aptitude.
* A determined, self-motivated individual with unwavering integrity, a keen sense of urgency, a strong commitment to high performance, and meticulous attention to detail. Job Type: Full-time
Flexible Language Requirement:
* French not required
Monday to Friday
* driver's license (required)
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