Helpdesk/Support Logiciel H/F
4 weeks ago
All successful candidates are required to reside within commuting distance of our Langford/Victoria office location.
A professional customer facing position, the Support Specialist is accountable for resolving customer software-related questions in a timely, efficient and friendly manner. Shift start times may vary depending on company needs/requirements
Learn and be conversant in all aspects of the Plexxis Enterprise Resource Planning (ERP) system
As required, diagnose and trouble-shoot issues post implementation software questions & issues
Log all Service Desk issues
Identify and escalate situations requiring urgent attention
Successfully interact with customers - offering support, training and presentations
Proactively reach out to customers for provision of support via telephone and email
As “voice-of-the-customer”, communicate customer recommendations and concerns to the Project Manager & Account Manager Team leaders and the Programming Coordinator
Good Microsoft Office skills
Estimating, construction estimating software, digital takeoff / computer screen takeoff, project management, construction management software, construction accounting software and financial reporting for the wall and ceiling industry
The dress is casual, but our commitment to quality is not. At Plexxis, the working environment is a social one - built on mutual respect and collaboration. A games room
A commercial themed theatre
Large, fully functional kitchen, dining area, BBQ and outdoor patio including lake views
Access to local walking trails, parks and beaches
Our team genuinely appreciates each other and there is an authentic camaraderie and support network.
About Plexxis Software:
The Plexxis Drywall Enterprise Resource Planning (ERP) software maximizes the profit and efficiency of wall & ceiling contractors through expert consulting and a drywall estimating software that unites digital takeoff, costing, construction management, mobile applications and accounting solutions into a single, sophisticated - yet simple system.
From technology engineers, trainers and consultants, we have assembled the “right” people, the “right” product and the “right” service to deliver solutions unmatched in quality and customer focus.
Lose the stuffy environment (and politics) of “big corporate” and focus on delivering what the competition calls “impossible”
-
Helpdesk/Support Logiciel H/F
4 weeks ago
Victoria, BC, Canada Plexxis Software Full time €61,500 - €82,500All successful candidates are required to reside within commuting distance of our Langford/Victoria office location. A professional customer facing position, the Support Specialist is accountable for resolving customer software-related questions in a timely, efficient and friendly manner. Shift start times may vary depending on company needs/requirements...
-
Technical Support Specialist, Helpdesk
6 months ago
Victoria, Canada Defence Construction Canada Full time**Flexible and hybrid work schedule** You may also work remotely from Victoria, Comox, Halifax or Kingston! **KEY AND PERIODIC ACTIVITIES** **The duties and responsibilities listed below are representative but not all-inclusive**: **Primary** - Respond to IT services queries received via problem ticket, phone call or walk-in to the Helpdesk - Support the...
-
H&M Sales Associate
6 months ago
Victoria, Canada H&M Group Full timeJob Description About the Role At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. As a Retail Sales Associate, you will...
-
Senior Helpdesk Manager
4 weeks ago
Victoria, British Columbia, Canada NTT DATA Services Full timeJob Summary:We are seeking a Senior Helpdesk Manager to lead our team in Burnaby-Prince George, Victoria, and Kelowna, British Columbia, Canada. The successful candidate will provide direct supervision to a large team of operational, production, sales, service, or administrative team members.Key Responsibilities:Supervise and manage a team of technical...
-
Customer Support Representative
3 months ago
Victoria, Canada Acturis Full time**About Acturis Canada**: Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working...
-
Nail Technician
7 days ago
Victoria, British Columbia, Canada C&H Nail Spa Full timeWe are seeking a skilled Nail Technician to join our team at C&H Nail Spa. As a Nail Technician, you will be responsible for providing exceptional nail care services to our clients, ensuring their satisfaction and loyalty.Job SummaryThe ideal candidate will have previous experience in the nail industry, with knowledge of various nail techniques and products....
-
Support Logiciel, Service À La Clientèle
4 weeks ago
Victoria, BC, Canada Plexxis Software Full timeAll successful candidates are required to reside within commuting distance of our Langford/Victoria office location. A professional customer facing position, the Support Specialist is accountable for resolving customer software-related questions in a timely, efficient and friendly manner. Shift start times may vary depending on company needs/requirements...
-
Business Analyst
5 months ago
Victoria, Canada Intellibee Inc Full time**Job Title: Business Analyst (Hybrid model)** **Location: Victoria/Vancouver, British Columbia** An immediate project need is to migrate the existing TI Corp SharePoint sites like-for-like from the on-premise SharePoint 2013 instance to a new on-premise TI Corp SharePoint 2016 instance to support the new records management system. One of the business...
-
QA Lead
6 months ago
Victoria, Canada Tech4Soft Consulting Full timeQA Lead Victoria, BC (Hybrid) Part time work (5 hours per day) a) Five (5) years of experience working as a Quality Assurance and Control Lead or Business Analyst (i.e. where the proposed Consultant held the business analyst role in a team of IT professionals and business users) - b) Three (3) years experience planning and implementing quality assurance...
-
IT Helpdesk Technician
1 day ago
Victoria, Canada Lumberworld Full time**Job brief** We are looking for a competent Help Desk Technician to provide fast and useful technical assistance on our Point of Sale and computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to...
-
Technical Writer
6 months ago
Victoria, Canada Tech4Soft Consulting Full timeTechnical Writer Victoria, BC (Hybrid) **Requirements**: Create job aids, knowledge articles, workflow diagrams and training material for IT Service Management operating procedures and processing. a) Proven working experience in technical writing of job aids, knowledge articles, workflow diagrams and training materials; b) Attend working sessions during...
-
Desktop Support Analyst Co-op at Acturis Canada
5 months ago
Victoria, Canada Acturis Full time**About Acturis Canada**: Acturis is a leading Software-as-a-Service provider for general insurance. We have grown exponentially since the founding of the company in 2000. To date more than 95,000 individuals in over 40 countries use Acturis solutions to power their business and our platform manages over $17bn worth of transactions every year. By working...
-
Nail Care Specialist
2 weeks ago
Victoria, British Columbia, Canada C&H Nail Spa Full timeLooking for a talented Nail Care Specialist to join our team at C&H Nail Spa! As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients. Your duties will include:Nail Care ServicesApplying or removing artificial nails and nail artCleaning, trimming, and polishing nailsProviding gel and acrylic nail...
-
Beauty Salon Nail Technician
3 days ago
Victoria, British Columbia, Canada C&H Nail Spa Full timeJob SummaryWe are seeking a skilled Nail Care Technician to join our team at C&H Nail Spa. As a key member of our nail care team, you will be responsible for providing exceptional customer service and delivering high-quality nail care treatments.About the RoleThis is a permanent full-time position with a salary range of $35,000 - $50,000 per year, depending...
-
Certified Nail Care Specialist
1 week ago
Victoria, British Columbia, Canada C&H Nail Spa Full timeAt C&H Nail Spa, we are looking for a skilled and detail-oriented Nail Care Technician to join our team. In this role, you will be responsible for providing exceptional nail care services to our clients.Job Responsibilities:Apply or remove artificial nails and nail art using high-quality products and techniques.Clean, trim, and polish nails to achieve a...
-
Exterior Scaffolding Specialist
4 weeks ago
Victoria, British Columbia, Canada H&R Exterior Finish Ltd. Full timeJob Summary:H&R Exterior Finish Ltd. is seeking a skilled Exterior Scaffolding Specialist to join our team. As a key member of our construction crew, you will be responsible for ensuring the safe and efficient erection of scaffolding systems on high-rise building construction sites.Key Responsibilities:Supervise and coordinate scaffolding installation and...
-
Solar and IT Support Technician
5 months ago
Victoria, Canada Shift Energy Group Full time**Solar and IT Support Technician** **%100 Onsite** **Victoria, BC** **$55k-$70k per year** Shift Energy Group is Western Canada’s single source of comprehensive clean energy solutions. Our teams design-build Solar Photovoltaic Systems, Energy Storage Systems, LED Lighting Retrofits, and Electric Vehicle Charging Solutions. Together our energy...
-
Scaffolding Supervisor
4 weeks ago
Victoria, British Columbia, Canada H&R Exterior Finish Ltd. Full timeAbout the Role:H&R Exterior Finish Ltd. is seeking a skilled Scaffolding Supervisor to join our team. As a key member of our construction team, you will be responsible for ensuring the safe and efficient erection of scaffolding systems on various construction sites.Key Responsibilities:Erect and dismantle scaffolding systems according to manufacturer's...
-
F&b Outlets Manager
5 months ago
Victoria, Canada Oak Bay Beach Hotel Full time**Outlet Manager** The Outlet Manager will be responsible for the successful leadership of our hotel outlets. Reporting to the Food & Beverage Director, the Outlet Manager will work in conjunction with all Food & Beverage leadership to ensure the success of the department. **Responsibilities**: - Actively participate in the ongoing development of all...
-
Speech Language Pathologist, Pediatrics Vgh
6 months ago
Victoria, Canada Island Health Full time**Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...