Product Manager

5 days ago


Montréal QC, Canada Robert Half - Our client Full time

We are looking for a Bilingual individual in French, English (Spanish and Portuguese a large asset) to drive identifying customer’s needs and the broader business objectives that the product’s expanding feature set will fulfill. This person will articulate what success looks like for the new features and has the ability to rally the team to turn that vision into reality.About the Role: Understand Market Environment: including company strategy, resources, customer needs & usage, market, competitors and opportunitiesSet out a Product Vision and Roadmap for core capabilities, products & life-cycle that will drive customer retention & revenue growthCommunicate Cross-Functionally with development and business teams to reach consensus and Define Product features, functionality and behaviours for development to create that meet the business objectivesAct as Product Owner and interact with development during the feature development cyclesFollow-up on Product Performance with key stakeholders to keep product direction aligned with evolving customer needs & usage, market, competitors and opportunitiesSupport the Business and Operations team as the Product ExpertDeliverables & Specific Processes: Regular insight reviews of Market Environment. Periodically create and maintain Product Vision and Roadmap at company-wide and individual product roadmap levelsDefine product needs into Product Requirements Documents and support with necessary User Interface detail Distill and manage field feature requests and fixes into a consistent process for efficient development within the product release cycles through the product planning cycle with key stakeholdersRegularly engage with customers and customer-facing team members to listen, understand market environment and validate possible product solutions and product featuresReview product usage information, customer support/activity and other available material to better understand issues and opportunitiesCreate and use product and product feature materials for the business teamThis pivotal position will suit an individual interested in supporting a broad range of customers and driving meaningful change in the world. Key characteristics for success would be a willingness to listen, learn and distill potentially conflicting priorities into a measured product strategy and plan.The role is currently an individual contributor role, but as a senior role in the company, we are looking for someone able to lead others and act professionally as a senior company representative internally and externally.Required Skills: Experience in a product role at a SaaS B2B developer & selling companyStart-up experience Excellent communication skillsLocated in CanadaNative French speaker with reasonable abilities in English


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