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Customer Service Representative

3 months ago

Winnipeg MB, Canada Farm Business Consultants Full time

Overview:POSITION OVERVIEWAs the first point of contact with our Members, the Customer Service Representative is a critical part of the FBC team. They demonstrate a positive energy and consistently provides exceptional customer service to FBC Members.If you appreciate growth and training opportunities, thrive on building relationships and helping others, and want to develop your career in tax and accounting, then this is the role for you.Please note that this position will report directly in person to our Winnipeg, MB branch office.KEY RESPONSIBILITIESOur successful candidate will:Provide exemplary customer service to FBC MembersCollaborate with other team members/departments to manage and exceed Member expectationsPrepare, review and file confidential documents, reports and other correspondence materialsQUALIFICATIONSEducation and Experience2+ years of front-line customer service experienceKNOWLEDGE, SKILLS and ABILITIESExcellent written and verbal communication skills with well-developed telephone skillsAn aptitude for learningSuperior organizational skillsSuperior time management skills with the ability to multi-task and prioritize appropriatelyA working knowledge of MS OfficeWHY FBC?FBC Provides the Following:You will be eligible to participate in the following Benefits plansMedical, Dental, Life and Long-Term DisabilityEmployee and Family Assistance ProgramEmployee Referral BonusEmployee Member DiscountsHealth Spending AccountMatching SavingsMatching GivingProvides a competitive salaryComprehensive training and development and a supportive environment to ensure success in your careerCareer stability with a company that has been providing tax & bookkeeping services for 70+ years (and we all know taxes are not going away any time soon)At FBC, we pride ourselves on working hard and producing excellent work while maintaining a respectful and professional work environment. We are sure that FBC is a place you will be proud to work atAPPLY TODAY