Senior Underwriter, Ovation

3 weeks ago

Markham, Canada Workday Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We have an excellent career opportunity with our Ovation Underwriting team, located at our head office in Markham. A critical objective of this role will be delivering a trusted Broker Experience, taking ownership of risk decisions and transcending a confident and professional experience to our Broker Partners.

As a Senior Underwriter, you ensure communication with Broker Partners is consistent, fair and delivers a valuable service. Developing effective Broker Partner relationships is a key to the success for our business.

You will play a meaningful role in delivering exclusive underwriting service and will balance the broker needs against the corporate priorities to enable profitable growth and underwriting excellence.

What you’ll do:

  • Responsible for delivering superior quality service and cultivating a “One Stop Shop” environment our brokers.

  • Engage with our selected Brokers passionate about High Value business, and taking a high-priority approaching in the service delivery, maintaining an informed mindset and challenge the status quo to provide the best underwriting service.

  • Produce new accounts through your engagement with our brokers, that includes price and coverage analysis, and tailoring the product to meet specific needs of the end customer.

  • Strong ability to negotiate coverage options and premium while maintaining underwriting discipline/profitability as well as promoting the ‘ease of doing business with Aviva’

  • Quoting and processing new quotes, bind, endorsements, renewals and inspections. This role is about building relationships and continuously learning and developing knowledge about the end customers' needs through the broker. This includes offering support for our Broker Partners through the process.

  • Ordering and reviewing reports such as HITs, Autoplus and MVRs as required.

  • Ability to multi-task and navigate through several applications at the same time (Portal, Insurac, Salesforce, DocVault, Google and other web based applications)

  • You will need to prioritize, there are huge benefits to our end customers on how we as a team exceed broker expectations, and deliver in an informed and professional manner.

  • You are given the opportunity to exhibit a high degree of integrity when representing Ovation to our Broker Partners, working with team members, and with the leadership team at Aviva Canada Inc.

  • Responsible and are expected to continuously update soft skills through identified e-learn courses and product/industry knowledge through CIP or other related industry accreditations.

Does a high achieving team appeal to you?

This role has the ability to and has a track record of achieving targets, goals, while keeping engaged with the broker.

Are you looking to broaden your knowledge and exposure on a national scale?

This role provides the opportunity to engage with brokers across Canada, and therefore requires the flexibility to work within our operational hours of 8:00 am to 8:00 pm Monday to Friday.

What you’ll bring:

  • 5+ years' High Value personal lines experience is a huge plus.

  • Your strong negotiations skills are needed

  • Demonstrate leadership capabilities

  • Drive the Business – think strategically, champion the brand, make effective decisions

  • Know the Customer – build trust and strengthen operations relationship

  • Win with People – communicate with impact, lead and develop skills and knowledge of all those you come in contact with daily

  • Execute with Excellence – champion collaboration between teams and between underwriting along with other functions (i.e. operations, NUS, infrastructure)

  • Will to Win – set a clear vision, embrace and support challenge and change, influence others, manage conflict and ambiguity

  • Outstanding communication skills will drive your success in this role

  • Excellent decision-making and analytical skills

  • Organized and strong time management skills

What you’ll get

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Exceptional Career Development opportunities.

  • We’ll support your professional development education.

  • Competitive vacation package with the option to purchase 5 extra days off per year

  • Employee driven programs passionate about gender, LGBTQ+, origins, diversity and inclusion

  • Corporate wellness programs to support our employees’ physical and mental health

  • Hybrid flexible work model

Additional Information: Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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