Vice President, Global Design Operations

Found in: Appcast CA C2 Glassdoor - 7 days ago

Ontario, Canada Marks, part of SGS & Co Full time

Agency Overview

Marks is global creative platform working at the collision of creativity, technology, and brand. We combine a leading agency delivering bespoke omnichannel creative and a global production studio uniquely built to produce purposeful content across channels at the speed of culture. While we may be hard to find on Google (makemarks.com); our work is quite easy to find as we partner with some of the biggest household brands on the planet (LEGO, Amazon, PepsiCo, Mondelez, iRobot, Diageo, Danone, CVS, Nestle, Target, and AB InBev).


We used to call ourselves the agency world’s best kept secret, but we are having a harder and harder time keeping our growing and expanding client relationships under wraps. In the past year alone, Marks has grown revenues greater than 12%, and added more than 100 talented professionals to our global team.


Together, we are 900 strong, with 15 studios in 12 countries. Our client, creative and production teams are all global; meaning we always put the right talent against the right client opportunity. Rooted in brand design, we are a super-charged omni-channel creative and experience powerhouse — ready to take on the biggest opportunities that lay ahead for our clients.


Marks is part of SGS & Co; which offers a suite of full-length marketing services by combining Marks with SGS, the world’s premier global packaging production agency.


The Role – Vice President, Global Design Ops

Marks is hiring a Vice President, Global Design Operations. This will be a hybrid or remote position. This role will provide leadership for Financial and Studio Operations Function across the agency: Revenue reporting, forecasting and financial policy compliance. Cost control, reporting and monitoring. Studio location strategy and management. Data analytics and interpretation to give management performance insight. You will be the go-to authority for agency operations matters: Partner with Leadership and Finance to set and record agency budgets, targets and objectives. Set the methodology for tracking and reporting against agency objectives and targets with Central Function colleagues (IT, HR, Finance, Legal).


Responsibilities

Provide leadership for Financial and Studio Operations Function across the agency:

  • Revenue reporting, forecasting and financial policy compliance
  • Cost control, reporting and monitoring
  • Studio location strategy and management
  • Data analytics and interpretation to give management performance insight


You will be the go-to authority for agency operations matters:

  • Partner with Leadership and Finance to set and record agency budgets, targets and objectives
  • Set the methodology for tracking and reporting against agency objectives and targets with Central Function colleagues (IT, HR, Finance, Legal).
  • Work across our agency functions, defining and delivering our forecasting methodology.
  • Manage the production of reports, using the data to produce insight that informs better decision-making.
  • Lead Leadership and Management meetings in respect of cost control and governance (eg Monthly Operating Reviews, Labour Cost Management, Freelance Budget Control…)
  • Collaborate with IT and Development colleagues to identify and correct needs within our chosen Financial and Project Management tools in respect of the above.
  • Collaborate with Leadership, real estate and finance to ensure the agency has a clearly defined physical studio footprint strategy, enabling your team to bring the strategy to life


Across your teams you will:

  • Maximize engagement with our chosen Finance and Project Management tool
  • Coach, mentor and manage reports against clear objectives, aligned to the agency strategy
  • Ensure the team follow company and HR policy, including Heath & Safety requirements


Candidate Experience & Skills Requirements

  • 15+ years experience within Agency environments, including prior experience of leading Agency Operations or Financial Management functions.
  • Demonstrated understanding of P&L management and finance best practice.
  • The ability to partner with Development colleagues in integrating Financial Management and Operations software to deliver agency needs.
  • Demonstrated ability to create and drive change within a complex matrix-organization.
  • Empathy and understanding for the Client Service, Project Management and Producer functions in an Agency setting.
  • Strong MS Office skills (Excel in particular).

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