Current jobs related to French Speaking Ambassador, Customer Care Travel Sales - Ontario - AIR MILES Reward Program

  • Royal Canin Pet Ambassador

    4 weeks ago

    Markham, Ontario, I3P, CA Acosta Sales & Marketing Part time

    Royal Canin Pet Ambassador General Information Company: PRE-CA Location: Markham, Ontario, L6E 0H7 Ref #: M55647 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements Do you have a passion for pets? Want to work in a friendly environment in the pet industry? We offer a flexible schedule to represent a significant pet...

  • Customer Care Associate The Travelers Companies, Inc.

    1 month ago

    Windsor, Ontario, K6U, CA Ahava Care Group Full time

    Company SummaryTaking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving...

  • Customer Service

    4 weeks ago

    London, Ontario, K5Z, Middlesex, Canada Mobility 1st Ltd - Your Home Medical Equipment... Full time

    Are you excited to close some deals? Are you looking to become a sales expert? We are in need of someone who is going to approach customers with the highest level of customer service, someone who brings energy and has the desire to win. We offer an opportunity for you to take the next step in your career, part of a team, building a business, and helping...

  • Brand Ambassador

    1 month ago

    Mississauga, Ontario, C4W, Peel region, Canada United West Mississauga Full time

    Our Mississauga location is now hiring a full time Brand Ambassador to work alongside our Promotional Advertising team. Our main goal is to increase brand awareness and visibility for our clients which also increases profitability. We are looking to add another Brand Ambassador to our team to help meet the growing needs of our clients.Success is achieved by...

  • Customer Onboarding Manager

    3 months ago

    Ontario, Canada American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Main Purpose: *Travel...

  • Bilingual Eng/french Customer Care Representative

    3 months ago

    Ontario, Canada U.S. Bank National Association Full time

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide,...

  • Brand Ambassador

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada UW Mississauga Full time

    Our Mississauga location is now hiring a full-time Brand Ambassador to work alongside our Promotional Advertising team. Our main goal is to increase brand awareness and visibility for our clients which also increases profitability. We are looking to add another Brand Ambassador to our team to help meet the growing needs of our clients.We are looking for...

  • Licenced Insurance Broker

    3 weeks ago

    Toronto, Ontario, Ontario, Canada Clear Compare Insurance Full time

    Are you a licensed insurance broker with an entrepreneurial mindset looking for a fast paced and unique travel insurance sales opportunity?Clear Compare’s online platform provides customers with a comparison of plan options and premium rates from leading underwriters to offer the insurance protection that meets their needs, at the best value.As a Clear...

  • Travel Consultant

    3 months ago

    Ontario, Canada Aspire Lifestyles Full time

    **Requisition Number**:51119**Location**:ON, CA**Must be located in Ontario** - Do you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join...

  • Sales Account Representative

    3 months ago

    Gloucester, Ontario, Ottawa, Canada Uline Canada Corporation Full time

    Job DescriptionOttawa, OntarioSales Account Representative - FrenchPay from $85,000 to $107,000 per yearSchedule: Monday - FridayLaunch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job...

  • Kinetico Brand Ambassador

    4 weeks ago

    Mississauga, Ontario, C4W, Peel region, Canada Endo Networks Inc. Full time

    Endo Networks is looking for Brand Ambassadors to represent us at various Costco locations throughout the Peel region, for a global industry leader in water treatment for over 45 years!If you are personable, energetic, self-motivated, passionate, well-spoken, and fun, we want you! We are looking for Brand Ambassadors to engage and educate in a high traffic...

  • Technical Sales Representative

    3 weeks ago

    Ottawa, Ontario, Ottawa region, Canada SIGA North America Full time

    Job summary:In this sales and business development position, you are responsible for establishing and maintaining customer relationships by providing technical advice. You will be responsible for developing your territory and achieving sustainable sales growth You will carry out training at customers locations or on construction sites. Who is SIGA?SIGA is a...

  • Business Development Manager

    1 month ago

    London, Ontario, K5Z, Middlesex, Canada Cision Ltd. Full time

    Business Development Manager - SPANISH speaking -Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our...

  • Director of Travel Sales, Canada – AIG Travel

    1 month ago

    Old Toronto, Ontario, CA AIG Full time

    Director of Travel Sales, Canada – AIG TravelJoin us as a Director of Sales to make more of your specialist expertise and experience.Make your mark in TravelAIG Travel, a member of American International Group, Inc., is an industry leading provider of innovative insurance products and assistance services to both leisure and business travelers worldwide....

  • Case Manager

    3 weeks ago

    Ontario, Canada Dilico Anishinabek Family Care Full time

    Why should YOU choose Dilico?Optional Hybrid work scheduleOptional Flexible schedule to support work-life balanceOMERS Pension plan available to all employeesCompetitive salariesGenerous paid vacation time for Permanent employeesPaid time off at Christmas above paid vacation timeEFAP available to all employees and their familiesBenefit plan that includes...

  • Director of Travel Sales, Canada – AIG Travel

    4 weeks ago

    Old Toronto, Ontario, CA American International Group Full time

    Director of Travel Sales, Canada – AIG TravelMake your mark in TravelAIG Travel, a member of American International Group, Inc., is an industry leading provider of innovative insurance products and assistance services to both leisure and business travelers worldwide. Travel Guard is the marketing name for its portfolio of travel insurance and...

  • Senior Manager, Travel Advisor Engagement and Business Development

    1 month ago

    Old Toronto, Ontario, CA Ensemble Travel Group Full time

    Senior Manager, Travel Advisor Engagement and Business DevelopmentToronto, ONEnsemble Travel Group is a leading travel agency consortium of top-tier agencies throughout the U.S. and Canada that was established in 1968. Acquired by Navigatr Group in June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and...

  • Customer Onboarding Manager

    3 months ago

    Ontario, Canada American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Main Purpose: *Travel...

  • Case Manager

    3 weeks ago

    Ontario, Canada Dilico Anishinabek Family Care Full time

    Why should YOU choose Dilico? Optional Hybrid work schedule Optional Flexible schedule to support work-life balance OMERS Pension plan available to all employees Competitive salaries Generous paid vacation time for Permanent employees Paid time off at Christmas above paid vacation time EFAP available to all employees and their families Benefit plan...

  • Customer Care Representative

    4 weeks ago

    Golden Horseshoe, Ontario, CA Rogers Communications, Inc. Part time

    Customer Care Representative - Future Opportunities Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help...

French Speaking Ambassador, Customer Care Travel Sales

4 months ago

Ontario, Canada AIR MILES Reward Program Full time

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.



We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.



Responsibilities:

  • Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen.
  • Provide outstanding Customer Service.
  • Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging.
  • Service incoming inquiries related to travel products, inquiries and reservations.
  • Handle escalations and offer feedback while providing positive insights to our program.
  • Answer Collectors’ questions via chat, phone, and social media.
  • Listen, ask questions and empathize with Collectors.
  • Be knowledgeable about the AIR MILES® Reward Miles’ merchandise and travel portfolio’s such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.
  • Drive value for Collectors through insights and what you know about them to engage them further in the Program



Qualifications:

  • Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm)
  • Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used)
  • Fluent written and spoken in both French and English.
  • Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.
  • Previous sales experience is an asset.
  • Genuinely care about solving problems and providing exceptional Customer Service.
  • Ability to listen, understand, engage and respond appropriately and professionally.
  • Dependable, reliable, act with integrity and exercise discretion and good judgment
  • Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.
  • Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a “can do” attitude.
  • Computer and web-savvy with the ability to navigate multiple software applications.
  • Experience working in a Travel GDS system is an asset (Sabre preferred).
  • Tico certification is an asset.
  • Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home.



Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel.

The current Customer Care Operating hours are as follows (subject to change):

  • Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.
  • Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.
  • Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time

Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change.