ServiceNow Work Space Delivery Architect
2 weeks ago
Minimum 8-15 years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.
• Ability to conduct / lead/plan requirement gathering work shops
• You will be responsible for delivering out-of-the-box solutions like WSD Workplace Service Delivery.
• Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions aligned with requirements and industry best practices. Lead the implementation of ServiceNow solutions, ensuring adherence to best practices and overseeing complex scripting and configurations.
• Data Migration: Facilitate and lead data migration activities from legacy systems to ServiceNow, ensuring accuracy and consistency. Validate and strategize data migration to optimize ServiceNow data structures.
• At least 7 years of experience in the IT Industry Experience as developer / Dev lead
• Working knowledge of cloud scripting languages preferably JavaScript’s, JSON.
• Excellent / advance understanding and ability to script automated processes.
• Agile Scrum methodology Experience
• Hands-on experience integrating ServiceNow with external systems
• Hands-on experience on building Custom Application
• Solid knowledge of JavaScript, HTML, CSS.
• Portal Scripting in Angular JS
• CSS based UX/UI design & development
• Understanding of Angular based Client side & Server-side scripts
• Client Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.
• Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.
• Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.
• Excellent time management, organizational skills, crisis management and problem-solving skills are essentials
• Good oral and written communication skills Strong analytical, teamwork and customer engagement skills
• Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration
• Must be willing to teach and share all knowledge with team members and other operational teams
Certification a plus
• ServiceNow Administration certification
• ServiceNow Certified Implementation specialist (Various Tracks)
• ServiceNow WSD Certification
Required Skills -
• •Strong ITSM Process knowledge
• •Reporting & Dashboards
• •Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices
• •Notifications & Workflows
• •Import Sets, Transform Maps
• •REST, SOAP Integrations
• •Service Portal Pages, Widgets, UI Macros
• Virtual Agent
• Client & Server APIs, Script Includes
• JavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge
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