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Solutions Architect

4 months ago


Canada Sryas - an Orion Innovation Company Full time

Job Description:Orion Innovation is seeking experienced Solution Consultant/Architect in ITOM space for one of the customers to accelerate their ITOM AIOps & automation journey. Location:Toronto, ON., Mississauga, ON., or RemoteKey ResponsibilitiesThe candidate will work with business leadership across platform teams, development teams, product owners, scrum masters, and other technology centers of excellence to prioritize the ITOM goals for engineering new solutions to improve platform and application stability, performance, metrics and reporting. Additionally, they will aid in the process of service mapping, discovery, event management, cloud automation, Health Log analytics, AIOps and orchestration on the ServiceNow platform. This ITOM Consultant/Architect will work to deliver transformation projects or PoCs in Event Mgt,AIOps and provide strategic and technical hands-on expertise to support IT with predictive & automation solutions with the goal to prevent incidents & reduce MTTR.QualificationsMinimum of 5 years' experience ServiceNow/Other solutions and delivery, IT Operations Management and AutomationsMinimum of 3 years hands on experience implementing ServiceNow mid/large scale programs especially in ITOM space – Discovery, Service Mapping, Event Management, AI Ops & AutomationsExperience designing and developing integrations between ServiceNow and monitoring solutions.Certifications: ServiceNow Certified System Administrator (Must have)Certified Implementation Specialist – ITOM Discovery/Service Mapping (Preferred to have)Certified Implementation Specialist – ITOM Event Management (Must have)Bachelor's degree