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Claims Adjuster – Property

2 months ago


Canada ICPEI Full time

About ICPEI

Based in Charlottetown, the Insurance Company of Prince Edward Island (ICPEI) offers market-leading home, auto and commercial insurance solutions. Our products are sold exclusively through a network of brokers across all three Atlantic Provinces, Quebec, Ontario and West. 


Your role

Reporting to the National Claims Manager, the Claims Adjuster investigates, evaluates and settles commercial and personal property claims.


What you bring to the position

• Minimum 5 years of claims adjusting experience (property)

• CIP designation or working towards same to meet licensing requirements

• Strong oral and written communication skills

• Excellent negotiation, analytical and investigative skills

• Strong time management, problem solving and organizational skills

• Ability to work independently and manage changing priorities

• Bilingual (French/English) an asset


What you will do

• Collect and analyze claims information through investigation

• Evaluate coverages, exclusions and liability of various property policies

• Examine subscription claims

• Communicate regularly with subscribers and Lead Adjuster on subscription files

• Maintain timely and accurate records and reserves throughout claim handling

• Provide timely reports (e.g. Large Loss Reports) and file presentations, as required, to Claims Supervisor/Manager

• Attend and present at Large Loss Meetings as required

• Negotiate settlement (or denial)

• Assist with quarterly claims audits as required

• Establish and maintain strong relationships with both claims vendors and clients

• Provide exceptional service 

• Provide timely reports and file presentations to National Claims Manager

• Work closely with Underwriting Department on risk assessment

• Work both independently and as part of the Claims team 

• Provide mentorship and technical consultation as needed

• Actively participate with team in Claims Department projects and ad hoc tasks


What we offer

• Flexible (remote) workplace

• Competitive compensation package

• Comprehensive benefits

• RRSP program with Company matching

• Paid training and professional development