Lead Consultant

4 weeks ago


Canada Allstate Full time
Senior Consultant I Job Description

At Allstate, we're committed to protecting families and their belongings from life's uncertainties. Our innovative drive has kept us ahead of our customers' evolving needs for over 90 years.

Job Summary

The Senior Consultant I is a key member of the Vendor Management Team, responsible for providing oversight and direction on claims handled by contingent worker adjusters from initial report to final disposition.

Key Responsibilities

  • Oversee and provide guidance to adjusters in conducting investigations, assessing coverage, liability, and damages.
  • Review the value of the claim and provide settlement or denial authority on extensive losses exceeding individual adjuster or contingent worker administrative manager authority.
  • Develop and implement effective strategies to manage vendor performance and ensure compliance with company policies and procedures.
  • Collaborate with cross-functional teams to identify and address areas for improvement in the claims process.

Requirements

  • Customer Centricity
  • Digital Literacy
  • Inclusive Leadership
  • Learning Agility
  • Management Reporting
  • Relationship Building
  • Results-Oriented
  • Vendor Management

About Allstate

We're a company that empowers everyone to lead, drive change, and give back where they work and live. Our flexible environment encourages connection and belonging, and we've proven our commitment to inclusivity and diversity with several awards.

Good Hands. Greater Together.


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