Change Manager

6 days ago

Nova Scotia, Canada Compunnel Inc. Full time

Job Responsibilities and Tasks

The PMO Change Manager will:

  1. Develop and deliver change strategies, workplans, and communications for project-specific changes, aligned with the overall portfolio of changes.
  2. Lead organizational change management activities such as stakeholder assessments, leadership alignment, impact assessments, risk assessments, and gap analysis.
  3. Provide guidance and coaching to business and project leaders to effectively support and promote change initiatives.
  4. Drive adoption and proficiency for transformation projects using structured change management methodologies and industry best practices.
  5. Plan and facilitate stakeholder engagement sessions and workshops while maintaining confidentiality.
  6. Incorporate lessons learned to foster continuous improvement.
  7. Collaborate with the Project Manager to integrate change management activities into the overall project schedule.
  8. Coordinate logistics for change management and communication plans, including meetings with project team members and stakeholders.
  9. Conduct stakeholder assessments, enable leadership alignment, and ensure business readiness for project-driven changes.
  10. Assess end-user training needs and contribute to training material development.
  11. Define, monitor, and report on short- and long-term change management goals, key performance indicators (KPIs), and objectives.
  12. Develop support plans to enhance stakeholder satisfaction based on change readiness assessments.
  13. Work collaboratively with other Change Managers to ensure consistency in change management approaches and share knowledge across the utility.
  14. Measure the effectiveness of change initiatives, track benefits realization, and ensure the sustainability of changes.
  15. Perform additional duties as assigned to support strategic projects.


Minimum Requirements

Experience:

  1. A minimum of 5 years of hands-on experience planning, implementing, and delivering people-focused change initiatives, demonstrating:
  • Business process change.
  • IT implementation expertise.
  • Utilities and/or public sector experience.
  1. A minimum of 5 years as a Change Manager, demonstrating:
  • Proficiency with change management methodologies (e.g., Prosci or similar).
  • Collaborative work as part of project teams, including Project Managers.
  • Strong facilitation skills (group, virtual, and individual sessions).
  • Advanced interpersonal skills for working with all organizational levels, from executives to front-line staff.
  • Adaptability in aligning change methods with project goals.


Education & Certifications:

  • Post-secondary diploma or degree in Information Technology, Business Administration, Engineering, or a related field.
  • Certified Change Management Professional (CCMP) or similar industry-recognized certification.
  • SAFe®, PMI-DASM™, or CSM certifications are assets.
  • Prosci Change Management Practitioner (CMP) certification is considered an asset.

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