Program Manager

3 weeks ago

Toronto, Canada Tata Consultancy Services Full time

About TCS

TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

Required Skills:

• A minimum of good years of experience in program management, and 7 years of project management experience

• Experience with implementation of ERP systems, and familiarity with ERP systems.

• Proven track record of managing large-scale projects involving multiple stakeholders in a complex, fast-paced environment.

• Strong knowledge of project management principles and methodologies. PMP or equivalent certification is highly desirable.

• Experience with budget management and financial forecasting.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to manage and resolve conflicts between diverse stakeholder groups

Roles and responsibilities:

• Partner with the Senior Solutions Consultant to bring expertise in ERP implementations to achieve the programs outcomes and benefits.

• Lead and coordinate definition of high-level program scope: future state design, process changes, technical implementation, change management, training and

• establishment of ongoing operations.

• Program Leadership: Oversee the ERP replacement program from initiation to closure, ensuring that it is delivered on time, within scope, and budget.

• Stakeholder Management: Serve as the primary liaison between vendor, internal teams, and the ERP implementation partner to ensure alignment and effective communication. Resolve conflicts, remove obstacles and ensure program activities are progressing according to the planned schedule.

• Integrated Project Planning: Develop and maintain a detailed project plan that integrates the activities of all parties involved.

• Budget Management: Manage the program budget, including forecasting, tracking expenses, and ensuring the program remains within approved financial parameters.

• Risk Management: Identify potential risks to the program's success and implement strategies to mitigate these risks.

• Vendor Management: Work closely with the ERP implementation partner and other vendors to ensure their contributions are aligned with the program's goals.

• Reporting: Coordinate integrated reporting from all involved parties and provide regular updates to senior management and all stakeholders about the programs progress, challenges, and outcomes Digital: Microsoft Dynamics 365 CRM Functional

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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