Program Manager

3 weeks ago


Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**

**Requisition ID**: 7665
**Number of Vacancies**: 1
**Department**: Vehicle Programs (20000049) - Vehicle Renewal Programs (30000396)
**Salary Information**: $123,377.80 - $154,281.40
**Pay Scale Group**: 12SA
**Employment Type**: Regular
**Weekly Hours**: 35
**Off Days**: Saturday and Sunday
**Shift**: Day
**Posted On**: May 26, 2023
**Last Day to Apply**: June 5, 2023
**Reports to**:Senior Project Manager

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**General Accountability**:

- The Program Manager, as a senior-level practitioner on the forefront of advancing the Department’s and TTC’s strategic goals and objectives, manages related projects with integrated TTC and consultant project teams. These teams are responsible for the coordination, implementation and management of multi-year, multi-discipline capital projects, programs and portfolios from inception, planning, design, procurement and production through safety certification, commissioning, and to project close-out. Projects will include transit vehicle procurements, overhauls, renewable energy infrastructure, innovation, new technology, sustainability and special projects to support the delivery of programs which are large scale in nature and/or highly complex.**Key Job Functions**:

- Ensures assigned programs and relevant organizational goals are delivered on-time and within budget.
- Ensures each program and its constituent projects follow the TTC’s project management policies, standards, and procedures.
- Ensures each program and its constituent projects follow the relevant TTC’s policies, standards, and procedures such as safety and accommodation.
- Monitors and communicates program progress against the program plan, requirements, quality measures and milestones, and takes appropriate action to minimize the impact of deviations
- Ensures timely reporting of financial and performance results such as schedule, quality, safety, human resources, and other management issues to TTC and government officials as appropriate.
- Aids the program sponsor in establishing effective program governance and drafts business case on behalf of the program sponsor.
- Works with Corporate Communications to develop and deploy program level communications plan.
- Exercises risk based contingency planning. Develops and implements contingency plans and manages risks for the program.
- Conducts project audits as required.
- Manages program-level suppliers.
- Assesses training needs of the team members and recommends appropriate training.
- Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

**Skills**:

- Manage projects
- Manage human resources
- Plan and organize activities / projects to meet section and organizational goals
- Secure and manage fiscal resources
- Understand the organization's fiscal environment

**Education and Experience**:

- Completion of a University Degree, or College Diploma in a related discipline, or a combination of education, training, and experience deemed to be equivalent, combined with progressive experience in the areas of general project management and engineering management of transit vehicles and/or large multi-discipline projects
- Must possess Project Management Professional (PMP) or Program Management Professional (PgMP) certification, or similar professional certification, or be eligible to achieve certification
- Certification as a Professional Engineer in the Province of Ontario (PEO) considered an asset.

**Additional Requirements**:

- Extensive experience in project and program management of large multi-discipline projects.
- Proven planning, organizational and decision making skills; excellent analytical and problem solving skills.
- Excellent communication, negotiation and conflict management skills.
- Demonstrated ability to influence and motivate others; adapt quickly to new environments; and work efficiently and effectively through stressful situations.
- Comprehensive knowledge of business administration, fiscal and human resources policies and legislation/regulations regarding safety, human


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