Change Manager

1 week ago

Greater Toronto Area, Canada IFG - International Financial Group Full time

Typical Day in Role:

• Act as a key executor in implementing Gen AI global change strategies and action plans to engage stakeholders and ensure a smooth transition during organizational transformation

• Contribute to development of Gen AI prompt library

• Contribute to development and moderate a Gen AI Community of Practice, fostering collaboration and knowledge sharing among Gen AI stakeholders

• Develop support materials for the leadership network and colleagues to provide guidance and resources for successful Gen AI adoption

• Organize large-scale interactive engagement events to promote understanding, gather feedback and data, and build support for Gen AI

• Develop, deploy, and analyze surveys to gauge employee sentiment, identify areas for improvement, and measure the impact of change efforts

• Create stakeholder updates and develop communications to ensure transparent and effective communication throughout the change management process


Candidate Requirements/Must Have Skills:

• 3-5 years - Proven experience in change management, experience in independently delivering on change deliverables. ProSci or similar certification required.

• 2+ years - Product/ project management skills. Demonstrated track record of effectively leading and inspiring cross-functional teams to achieve goals and drive organizational change. PMP, Product Owner, or similar certification required.

• 3-5 years - Strong analytical and problem-solving abilities and experience. Keen focus on identifying and addressing barriers to change to facilitate a seamless transition to AI-driven methodologies.

• 3-5 years - Experience developing and moderating communities, change champion networks, and similar groups. This involves; developing stakeholder support materials (such as reference guides, visual aids, checklists, tip sheets, etc) and organizing large scale workshops and similar events.

• 2+ years - Experience analyzing data, developing and monitoring dashboards.


Nice-To-Have Skills:

• Experience with modern engagement platforms (LinkedIn, TikTok, Instagram, Linked-in, YouTube, etc) (most relevant)

• GenAI experience/ some exposure.

• Human-centred Design. Design thinking. Agile

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