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Migration Project Manager
1 month ago
Roles & Responsibilities:
- Responsible for the overall direction, coordination, implementation, execution, control, and completion of Cash Management On-boarding migration projects ensuring consistency with strategy, commitments, and goals.
- Project manage complex and multi-product implementations by assembling, mobilizing, and motivating teams to set direction, approach, identify gaps to lead projects to conclusion.
- Facilitates the definition of project scope, goals, and deliverables ensuring accountability for managing allocated resources from multiple delivery partners while working within approved guidelines and scope.
- Candidate will partner with and serve as the primary advocate between clients, treasury solution salesforce, implementation / servicing teams, and payments product team to answer questions, address client-specific requirements, and guide the client on-boarding experience, enabling consistency and accuracy.
- Lead the planning & implementation of projects by defining scope, goals, and deliverables
- Develop project plans, tasks, and resource requirements
- Assemble and coordinate project staff to ensure optimum project resource allocation
- Manage, plan, and track schedule project timelines using appropriate tools
- Provide direction and support to project team
- Constantly monitor and report on progress of projects to all stakeholders
- Present reports defining project progress, problems, and solutions
- Implement and manage project changes to achieve project outcomes
- Demonstrates ownership and accountability through a continuous improvement mindset, actively seeking ways to increase capabilities
- Supports management by leading change when required in support of Bank and Client strategies.
Programs/Technologies:
- Microsoft 365
- JIRA/Confluence
Must-have:
- Proven ability to prioritize and adapt to a fast-paced environment, as this is an intense high volume transaction role requiring above average organizational skills and a provide capacity for coping with incoming and outgoing call / email volumes
- Proven technical understanding of complex file structures, connectivity and ERP platforms
- Project management
- Excellent written and verbal communication skills, notably the ability to straddle high-level / strategic client conversations and technical nuances of product platform
- Critical thinking and problem-solving skills
- Planning, organizing, and decision-making
Nice-to-have:
- 5+ years of experience & strong subject knowledge in commercial banking and cash management
- Experience in commercial relationship management role(s) within a financial institution
- Solid ISO 20022 industry knowledge
- French
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