Show Coordinator

Exciting. Challenging. Rewarding. This is the type of career opportunity Marketplace Events offers to our team members. If you thrive in an environment that encourages accountability, creativity, teamwork, relationship building, customer service and sales excellence, we encourage you to explore becoming a member of our passionate team. Marketplace Events is committed to its vision and values. As an employer, we support employees in finding a work/life balance and recognize the importance of a vibrant and dynamic work environment.

This is a remote position working from home in either Calgary or Edmonton, Alberta. The Show Coordinator is responsible for providing administrative and operational support for 3 home shows produced by Marketplace Events or any event assigned by the Company. The Show Coordinator works with the Show Manager and Operations Manager on day-to-day operations and with the sales team on general support with an emphasis on:

Marketspace/Financial:

• Generate receipts, create invoices, and process payments in Marketspace.
• Maintain show budgets in the cost tracker, ensuring accurate financial information is readily accessible.
• Update Profit and Loss statements in the cost trackers for all shows.

Marketing:

• Collaborate with the Operation Manager to develop ticket partnerships and oversee various ticket programs including ticket design, distribution lists, and execution with temp staff.
• Oversee promo codes and web buttons creative, tracking and communication for ticket promotions.
• Create and execute prospect communication eblasts as directed by Show Manager.
• Manage set up of Show Pass and TIX123 systems.
• Regularly update visitor and exhibitor webpages on show websites including consumer, exhibitor, sponsors, features, exhibitor kits, etc.
• Collaborate with PR Agency for social media content creation and approval.

Operations:

• Collaborate with the Operation Manager to oversee the creation, ordering, and printing of exhibitor badges, awards, and lanyards.
• Manage show office operations including handling petty cash responsibilities and coordinating the setup and shipping of scanners.
• Contract and supervise show office staff, volunteer coordinator, and temp staff.
• Arrange onsite food orders to support staff and attendees.
• Oversee box office operations in compliance with MPE best practices including training and supporting box office staff.
• Supervise key contracts with hotels, audio-visual technicians, box office/ticket sales personnel, and other relevant personnel.
• Book hotel rooms and rental vehicles for MPE staff
• Assist the Show Manager with venue and show decorator requirements.
• Monitor the move-in/move-out schedule (Show Decorator) and floor plans, facilitating communication with voyage control and managing parking passes.
• Ensure compliance with liquor license requirements, obtain food/health and safety permits, and handle Alberta Event forms. 
• Hire and schedule photographers for all show and upload and file all event photos.
• Collaborate with Operations team to arrange airline travel, airport transfers and accommodations for celebrity guests.
• Provide support as required for Media Parties to enhance media relations and event coverage.

Features/Sponsorship/Partnerships/Promotions:

• Develop new relationships, foster partnerships, and identify charitable affiliations to enhance show visibility and impact.
• Oversee all charity and contra partnerships.
• Work with Show Manager and Operations Team on execution of sponsorship deliverables.
• Update sponsorship trackers including features, partners, charities, etc.
• Coordinate promotions and contests with media partners.
• Coordinate travel arrangements, ticket programs, coupon initiatives, and liaising with agencies.
• Maintain show summaries.
• Coordinate implementation of various show features such as food trucks, lounge areas, show entrances, etc. 
• Manage contracts with vendors and plant provider agreements for all shows. 
• Take ownership of all feature signage and ensure timely collection.
• Oversee the overall visual presentation and optics of the show, ensuring a cohesive and engaging experience for attendees. 

General:

• Serve as primary point of contact for general calls and inquiries.
• Document all conversations with exhibitors and suppliers.
• Maintain organized files for office documents and show files.
• Travel to company meetings, shows, and training sessions as required.
• Additional duties as assigned.

Knowledge and Abilities:

• 2+ years of proven experience in an administrative/coordinator/event/customer service capacity.
• General accounting and financial knowledge. Proficient math and strong analytical skills.
• Strong interpersonal and relationship building skills – internally and externally.
• Strong communication skills – both oral and written.
• Excellent organizational skills, including strong attention to detail and accuracy.
•  A working knowledge of MS Office, customer CRM systems as well as internet experience.
• Self-starter with ability to work independently and in a team environment
• High level of emotional intelligence and self-awareness and stress management skills
• Previous experience in event or hospitality industry

Benefits:

• Competitive base salary
• Health, dental and vision benefits as well as GRSP plan with 3% employer match
• Generous paid time off program, four weeks per calendar year
• A high-energy culture that rewards success
• A flexible remote environment
• Employee Assistance Program

This position reports to the Show Manager.

To apply for this opportunity, please submit your cover letter and resume to careers@mpeshows.com.

We thank all applicants for their interest. No phone calls or agencies, please.