ticketing analyst jobs in Edmonton

Support accurate service ticket processing as a LEMS Analyst using Maximo, Excel, and strong attention to detail. Maintain timely receiving transactions. The LEMS Analyst processes service tickets, service receipts, and supplier documentation. You will validate purchase orders, service dates, approvals, and records. The position supports Operations, Supply...

Cybersecurity Analyst As part of the Computer, Networks and Infrastructure (CNI) team, under the guidance and direction of the CNI Manager, the IT Security Analyst will be responsible for participation of the design, implementation, management, and continuous improvement of the cyber security defenses. You will also be responsible for keeping on top of the...

Join to apply for the ITSM Analyst role at AGLC Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. About Information Technologies IT proudly provides the...

Senior Help Desk Analyst – Application SupportJob ID: GOAPRDJP00001036Client: Government of Alberta (GoA) – Technology and InnovationProject: AE Help Desk SupportPosition: Senior Application Help Desk AnalystLocation: AlbertaWork Arrangement: 100% remote anticipatedImportant: Resource must work from within Alberta due to network and data-security...

Support Actionstep users through SaaS troubleshooting, ticket management, and thoughtful customer service during Pacific and Mountain business hours.As a Customer Support Analyst, you will serve as the first contact for users of Actionstep's in-house CRM platform. You will investigate root causes, resolve enquiries, and communicate clearly across support,...

Join the Ride!PositionIT Service Desk AnalystLocationWinnipeg, MB (Remote)ClassificationFull Time, Immediate HireSalary$55,000 per year + 10% annual bonusAutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and...

Join to apply for the HR Analyst role at AGLC.Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.About Human ResourcesOur friendly and proactive Human...

Support AutoCanada team as a Remote IT Service Desk Analyst in Winnipeg, MB. You'll be the first point of contact for IT assistance, providing essential support and troubleshooting services. In this full-time position, you will engage with team members, logging incidents, responding to queries, and managing onboarding tasks. Your responsibilities will...

Job Title:Desktop Performance AnalystJob ID:90109Location:Edmonton, Alberta What you will be doing: Analyze Windows 11 workstations experiencing inconsistent or degraded performance. Compare machines and configurations to identify why one endpoint may perform better or worse than another. Perform hands-on troubleshooting and root-cause analysis of endpoint...

Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that matter. At Cayenta, Support is about solving problems, building knowledge, and continuously improving how we serve our customers. As a Support Analyst, you'll investigate complex application issues, collaborate with teammates across the organization, and use modern...

Why this role matters Our clients trust us to keep them secure and productive. As a SOC Analyst, you’ll monitor and remediate security alerts across multiple client environments, respond to cyber incidents, escalate effectively, and close the loop with clear documentation and Security RCAs. Reporting to the Director of Central Services, you’ll work...

Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact! Our Story Yardstick Technologies, founded in 2008,...

Reports To: Director, Enterprise ITLocation: Edmonton, AlbertaAbout the RoleThe IT Analyst supports and maintains point-of-sale systems and business applications while coordinating new IT initiatives under the Director’s guidance. Success in this role requires strong technical, communication, relationship-building, and customer service skills.Additionally,...

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a...

NOC Analyst I (evenings/overnight) Department: Infrastructure & Security Employment Type: Full Time Location: Canada - Remote Reporting To: Adnan Shahzad Description At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We...

Embrace a full-time role as an IT Field Services Analyst with Go Auto, one of Canada’s largest automotive dealership groups. Provide exceptional technical support and thrive in a collaborative environment. As a key member of the Information Technology department, you will deliver hands-on onsite support across Go Auto dealerships. Your responsibilities...

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Senior Help Desk Analyst – Application Support Job ID: GOAPRDJP00001036 Client: Government of Alberta (GoA) – Technology and Innovation Project: AE Help Desk Support Position: Senior Application Help Desk Analyst Location: Alberta Work Arrangement: 100% remote anticipated Important: Resource must work from within Alberta due...

Help users navigate ERP, CRM, and HRIS systems at Durabuilt Windows & Doors through responsive L1 application support in Edmonton. This Application Support Analyst role serves as the first contact for application-related issues within Durabuilt’s IT team. You will resolve support tickets, explain business workflows, support minor changes, and document...

Senior Recruitment Associate @ Synechron Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Synechron We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital...