remote technical support jobs in Vancouver

Deliver first-level technical support remotely while troubleshooting client products and guiding customers through clear, solution-focused assistance.As a Technical Support Representative, you will provide customer service for client products across a structured remote environment. Troubleshoot technical issues using diagnostic tools and procedures. Build...

Deliver first-level technical support remotely while troubleshooting client products and guiding customers through clear, solution-focused assistance. As a Technical Support Representative, you will provide customer service for client products across a structured remote environment. Troubleshoot technical issues using diagnostic tools and procedures. Build...

Deliver first-level technical support remotely while troubleshooting client products and guiding customers through clear, solution-focused assistance.As a Technical Support Representative, you will provide customer service for client products across a structured remote environment. Troubleshoot technical issues using diagnostic tools and procedures. Build...

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service. The ideal candidate has at least 2 years of customer service experience, strong computing skills, and enjoys helping users solve problems. Responsibilities include handling customer inquiries and training...

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service. The ideal candidate has at least 2 years of customer service experience, strong computing skills, and enjoys helping users solve problems. Responsibilities include handling customer inquiries and training...

Safe Software is seeking a Technical Support Team Lead to guide the FME Form support group within the Customer Success team. You will coach technical specialists, drive knowledge sharing, and advocate for product improvements to enhance the customer experience. You will collaborate with Product, Sales, and Development to ensure high-quality support,...

As a Technical Support Representative, you will providefirst-level technical support and customer service solutions for clientproducts. You won't just answer calls - you'll guide customers throughsolutions, build trust, and take ownership of the entire customer experience.This fully remote Technical Support Representativeopportunity is open to candidates...

As a Technical Support Representative, you will providefirst-level technical support and customer service solutions for clientproducts. You won't just answer calls - you'll guide customers throughsolutions, build trust, and take ownership of the entire customer experience. This fully remote Technical Support Representativeopportunity is open to candidates...

Deliver first-level technical support remotely while troubleshooting client products and guiding customers through clear, solution-focused assistance. As a Technical Support Representative, you will provide customer service for client products across a structured remote environment. Troubleshoot technical issues using diagnostic tools and procedures. Build...

Safe Software is seeking a Technical Support Team Lead to guide the FME Form support group within the Customer Success team. You will coach technical specialists, drive knowledge sharing, and advocate for product improvements to enhance the customer experience. You will collaborate with Product, Sales, and Development to ensure high-quality support,...

One of Stellar's exciting clients is searching for a Support Specialist to join their team for a long term contract opportunity. This position involves providing Level 1 and Level 2 support and effective resolution of IT‑related issues for over 1,000 employees. Responsibilities Support internal employees with technical issues involving Microsoft...

Vancouver, British Columbia, Canada · Customer Success · HybridAbout Operto:Operto Guest Technologies, the world’s leading property automation and IoT operating system for vacation rentals, hotels, and serviced apartments, is revolutionizing guest stays and hospitality management. Through technology that connects teams, guests, owners, and smart devices;...

The Position: Equicare Health is looking for a Technical Support Specialist. You'll report to the Director of Operations, working in a varied role to provide outstanding support to our customers and make our customers successful. Job Responsibilities include but are not limited to: Provide direct support of Equicare Health products to our customers. Work...

Become a vital part of Ververica as a Technical Support Engineer, engaging in remote work with cloud solutions and Apache Flink. Your expertise will support customers like Netflix and Amazon in maintaining their real-time data pipelines.As a Technical Support Engineer, you will troubleshoot technical issues on Kubernetes and Flink while collaborating with...

Fullscript, a Canada-based health technology company, seeks a Senior Technical Writer to own documentation for one or more product areas of the Fullscript platform and shape the overall content strategy of the Support Center.You will collaborate with product, engineering, and support teams to determine what to document, how content is structured, and how to...

Become a vital part of Affim as a Technical Support Specialist, providing essential service to eCommerce partners. Master technical troubleshooting to resolve issues swiftly while fostering strong partnerships. This remote role is pivotal for Product Support Specialists at Affim. Utilizing your bilingual skills in French and English, you will manage complex...

Diagnose electrical and system-level issues as a Technical Support Hardware Specialist with DES in a hybrid Richmond, BC schedule. Apply power systems expertise.Discover Energy Systems supports battery management and energy storage solutions for residential and commercial lithium applications. This customer-facing specialist provides Level 1 and Level 2...

Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information...

Your role Candidates must hold a valid work visa for the country/region where the position is located. You will: 1. Prepare after-sales service before new product launches, working closely with development and quality teams to review from a user perspective and produce after-sales service documentation. 2. Build familiarity with product features and issues,...

As a Level 2 Advocate, you won’t just support the product—you will be a primary architect of our self-serve ecosystem and a specialist in complex customer configurations Technical Problem Solving: You will manage and resolve complex inbound technical tickets via email and live chat. While most interactions are written, you will lead occasional video...