remote technical support jobs in Ottawa

Deliver first-level technical support remotely while troubleshooting client products and guiding customers through clear, solution-focused assistance.As a Technical Support Representative, you will provide customer service for client products across a structured remote environment. Troubleshoot technical issues using diagnostic tools and procedures. Build...

Progressive Technology is looking for a Remote Technical Support Analyst dedicated to delivering exceptional customer assistance. This fully remote role offers flexibility and the chance to solve technical issues across diverse platforms.Join Progressive Technology's global support team as a Remote Support Analyst, where you'll diagnose and resolve system...

Progressive Technology is looking for a Remote Technical Support Analyst dedicated to delivering exceptional customer assistance. This fully remote role offers flexibility and the chance to solve technical issues across diverse platforms. Join Progressive Technology's global support team as a Remote Support Analyst, where you'll diagnose and resolve system...

ServiceTitan, Inc. seeks a Technical Support Specialist - Back Office to assist Canadian customers with our service-management software. You will become a subject-matter expert and guide users through complex workflows via phone, chat, email, and screen sharing. The role focuses on fast, high-quality solutions, reducing escalations, and collaborating with...

ServiceTitan, Inc. seeks a Technical Support Specialist - Back Office to assist Canadian customers with our service-management software. You will become a subject-matter expert and guide users through complex workflows via phone, chat, email, and screen sharing.The role focuses on fast, high-quality solutions, reducing escalations, and collaborating with...

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service. The ideal candidate has at least 2 years of customer service experience, strong computing skills, and enjoys helping users solve problems. Responsibilities include handling customer inquiries and training...

As a Technical Support Representative, you will providefirst-level technical support and customer service solutions for clientproducts. You won't just answer calls - you'll guide customers throughsolutions, build trust, and take ownership of the entire customer experience. This fully remote Technical Support Representativeopportunity is open to candidates...

As a Technical Support Representative, you will providefirst-level technical support and customer service solutions for clientproducts. You won't just answer calls - you'll guide customers throughsolutions, build trust, and take ownership of the entire customer experience.This fully remote Technical Support Representativeopportunity is open to candidates...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to...

Become a vital part of Ververica as a Technical Support Engineer, engaging in remote work with cloud solutions and Apache Flink. Your expertise will support customers like Netflix and Amazon in maintaining their real-time data pipelines. As a Technical Support Engineer, you will troubleshoot technical issues on Kubernetes and Flink while collaborating with...

Become a vital part of Ververica as a Technical Support Engineer, engaging in remote work with cloud solutions and Apache Flink. Your expertise will support customers like Netflix and Amazon in maintaining their real-time data pipelines.As a Technical Support Engineer, you will troubleshoot technical issues on Kubernetes and Flink while collaborating with...

At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.Why This Role MattersAs a Technical Support Analyst, you will join our Customer Care team, a team at the heart of keeping Tecsys customers’ supply chain operations running around the...

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products...

We are a fast-growing, innovative company seeking a highly skilledTechnical Support Specialistto join our technology team. This is anin-person rolebased in our Ottawa–Orléans office, offering the opportunity to work closely with our IT team and cross-functional departments.The successful candidate will play a critical role in supportingVOIP systems, SIP...

Fortinet is looking for a Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the...

Summary VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and...

Overview Do you thrive on solving complex technical problems and helping businesses run smarter? At The Narrative Group, we're looking for a Technical Support Specialist who's passionate about technology, client success, and driving real outcomes. We don't just fix IT issues—we transform how companies work. If you're ready to grow your skills with...

Fortinet is looking for a Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the...

OverviewDo you thrive on solving complex technical problems and helping businesses run smarter? At The Narrative Group, we're looking for a Technical Support Specialist who's passionate about technology, client success, and driving real outcomes.We don't just fix IT issues—we transform how companies work. If you're ready to grow your skills with...

Fullscript, a Canada-based health technology company, seeks a Senior Technical Writer to own documentation for one or more product areas of the Fullscript platform and shape the overall content strategy of the Support Center.You will collaborate with product, engineering, and support teams to determine what to document, how content is structured, and how to...