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Become a pivotal member of the FlightHub Group as a Customer Success Specialist in Saint-Laurent, Montreal. Leverage your customer service skills to streamline ticketing and post-booking processes. In this full-time role, you will bring 1–2 years of experience to support flight and hotel operations effectively. The position involves managing requests from...

Genesys Cloud Technical Business Systems Analyst Location: Hybrid / Toronto Language Requirement: Bilingual French and English Position Overview We are seeking an experienced Genesys Cloud Technical Business Systems Analyst with expertise in contact centre transformation, customer experience optimization, routing, queuing, IVR strategy, and contact...

Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport (YTZ). Backed by significant international expertise in managing aviation infrastructure, we are committed to world-class customer service for the airport’s passengers. Nieuport is committed to a diverse and inclusive workplace. Nieuport is an...

Nieuport Aviation owns and operates the passenger terminal at the award-winning Billy Bishop Toronto City Airport (YTZ). Backed by significant international expertise in managing aviation infrastructure, we are committed to world-class customer service for the airport’s passengers. Nieuport is committed to a diverse and inclusive workplace. Nieuport is an...

Elevate your career as a Voice and Video Engineer in Calgary with expertise in Cisco UCCX, CUCM, IVR, and more. This hybrid role allows you to optimize call center technology every day. This 1-year contract role focuses on advanced skills in managing Cisco Unified Contact Center Express and Unified Communications Manager. You will lead the configuration of...

Elevate your career as a Voice and Video Engineer in Calgary with expertise in Cisco UCCX, CUCM, IVR, and more. This hybrid role allows you to optimize call center technology every day. This 1-year contract role focuses on advanced skills in managing Cisco Unified Contact Center Express and Unified Communications Manager. You will lead the configuration of...

Jira Service Management (JSM) Developer Hybrid: 3 days a week in office Experience Required: 8-10 Years Primary Skill Service Management Role Summary We are seeking an experienced Jira Service Management (JSM) Developer with 8-10 years of experience in Service Management. The ideal candidate will be responsible for designing, developing, and...

Build something people love Wealthsimple is Canada's leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under...

Title: Routing Specialist – Amazon Connect Duration: 4 Months Location: Canada (Hybrid/Remote) Introduction We are seeking an experienced Routing Specialist to design, configure, and optimize complex routing solutions within an enterprise Amazon Connect environment. This role will focus heavily on Contact Flows, queues, routing profiles, skills-based...

Step into a fulfilling Case Management Support role in Regina. This full-time position is ideal for someone with strong communication skills who wants to assist in claims management and support client needs. As a Case Management Support professional, you will manage work queues, respond to inquiries, and collaborate with case managers to facilitate claims...

- Strong understanding of contact Centre and IVR architecture, including telephony, ACD, CTI, SIP, DTMF, speech IVR, call routing, queue management, call recording, agent desktop, and omnichannel service capabilities. - Hands-on experience with Salesforce Service Cloud Voice, including Omni-Channel routing, voice call records, screen pop, agent console...

Genesys Cloud Technical Business Systems Analyst Location:Hybrid / Toronto Language Requirement:Bilingual French and EnglishPosition Overview We are seeking an experiencedGenesys Cloud Technical Business Systems Analystwith expertise in contact centre transformation, customer experience optimization, routing, queuing, IVR strategy, and contact centre...

"This role is currently work-from-home and will move to the office environment after the COVID-19 restrictions are lifted.” Job Title: IT Service Desk Generalist Responsibility : Provide general IT Service Desk queue and desk-side/home support, troubleshooting and resolutions. Qualifications: * 3 - 5 years' experience working in an...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...