queue

Digital Days is seeking an Information Technology Support Specialist to manage ticket queues and interface with end-users to resolve IT issues across desktops, notebooks, and mobile devices on LAN/WAN/Internet and cloud environments. The role offers 100% remote work within the Montreal area.Responsibilities include direct end-user support, monitoring...

Connex Telecommunications Inc. is seeking a bilingual Test Analyst to lead QA for AWS-based cloud contact center solutions in a hybrid Toronto role, working closely with product, development and operations teams to ensure quality. You will design and execute comprehensive test plans, including functional, integration, regression and UAT, test Amazon Connect...

Genesys Cloud Technical Business Systems Analyst Location:Hybrid / Toronto Language Requirement:Bilingual French and EnglishPosition Overview We are seeking an experiencedGenesys Cloud Technical Business Systems Analystwith expertise in contact centre transformation, customer experience optimization, routing, queuing, IVR strategy, and contact centre...

CoreFactor Inc. is seeking a Tier 1 Patient and Member Support Representative to deliver outstanding service in a call center environment, handling inbound calls, emails, and chats to assist patients and members with Teladoc Health services.You will coordinate queues, answer questions, resolve issues, and, when needed, manage crisis situations, demonstrating...

Propel Holdings in Toronto is seeking a Workforce Management Analyst to monitor adherence, record attendance, manage dialers and queues, and optimize staffing across US and Canada lines of business. The role requires strong Excel skills and experience in NICE In-Contact and UKG. You will schedule coaching, track training, and collaborate with operations to...

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly...

A leading financial institution in Toronto is seeking a Fraud Analyst to manage fraud investigations and assist clients. The role requires 2+ years in fraud/risk management and excellent communication skills. Responsibilities include monitoring fraud queues, analyzing investigations, and documenting findings. Hybrid work model offered with competitive...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

Shoppers Drug Mart Windsor is seeking a pharmacist to manage day-to-day operations and provide patient consultations. You will dispense medications, ensure privacy, and maintain records in line with regulatory standards. The role involves strong customer service and collaboration with healthcare professionals. You will also oversee inventory, workflow queues...

Faire is seeking an on-site IT Support Technician in Waterloo to join our IT team. You will manage the Jira ticket queue, assist employees with MacOS, SaaS tools, and AV setups, and troubleshoot network issues in a fast-paced environment. You’ll also support internal events like Makers Faire, take ownership of tasks, identify automation opportunities,...

Propel Holdings in Toronto is seeking a Workforce Management Analyst to monitor adherence, record attendance, manage dialers and queues, and optimize staffing across US and Canada lines of business. The role requires strong Excel skills and experience in NICE In-Contact and UKG. You will schedule coaching, track training, and collaborate with operations to...

A leading local grooming service in Newmarket is seeking enthusiastic individuals for a Guest Services role. This part-time position requires exceptional customer service and communication skills, and the ability to thrive in a dynamic environment. Responsibilities include managing customer service queues and ensuring an exceptional customer experience. Join...

Metergy is seeking a client-focused Call Center Representative to join our Toronto team. You will handle inbound calls, process forms and emails, and resolve billing inquiries in a fast-paced setting on a queue. You will also schedule payments, document interactions, and escalate delinquent accounts per policy. Ideal candidates have prior call center...

Faire is seeking an on-site IT Support Technician in Waterloo to join our IT team. You will manage the Jira ticket queue, assist employees with MacOS, SaaS tools, and AV setups, and troubleshoot network issues in a fast-paced environment. You’ll also support internal events like Makers Faire, take ownership of tasks, identify automation opportunities,...

CapWest in Vancouver, BC, is seeking an IT Service Delivery Manager to lead a Tier 1/2 team within our MSP. You will oversee ticket queues, client SLAs, and complex incidents across multiple accounts, providing hands-on guidance and mentoring. You will partner with the SM, drive process improvements, and ensure a White Glove experience for clients while...

TD in Markham, Ontario, is seeking a candidate for a Financial Crime Risk Management role. You will conduct adjudications, analysis, risk assessments and investigations of general queue cases, including AML, Sanctions/ABAC and digital evidence preparation for case files. On-site work four days a week; an undergraduate degree or equivalent is required, with...

Faire is seeking an on-site IT Support Technician in Waterloo to join our IT team. You will manage the Jira ticket queue, assist employees with MacOS, SaaS tools, and AV setups, and troubleshoot network issues in a fast-paced environment. You’ll also support internal events like Makers Faire, take ownership of tasks, identify automation opportunities,...

Digital Days is seeking an Information Technology Support Specialist to manage ticket queues and interface with end-users to resolve IT issues across desktops, notebooks, and mobile devices on LAN/WAN/Internet and cloud environments. The role offers 100% remote work within the Montreal area. Responsibilities include direct end-user support, monitoring...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

Absolute Security is seeking an IT Support Analyst in Vancouver to provide hands-on technical support across Windows, Mac, Android and iOS platforms. You will work hybrid from our downtown office 2–3 days a week, handle the support queue, and help safeguard sensitive data. You’ll gain exposure to Intune, SharePoint and encryption tools while...