queue management

We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo. The Senior Manager, Technical Support plays a pivotal leadership role in driving operational excellence and delivering superior customer support experiences across multiple channels including tickets, chat, and calls. This seasoned professional will...

Meridian OneCap Credit Corp is an equipment and finance company providing a broad range of financial services to businesses throughout Canada. Our parent, Meridian Credit Union, has over 70 years of banking history and is Ontario’s largest credit union. Meridian OneCap is a provider of asset financing in the form of capital leases. We are committed to...

- We’re looking for someone with real transaction monitoring experience who is curious, decisive, and excited to build with AI, not just work a queue - Own the risk strategy and operating model for new products, beginning with credit and payroll - Build and manage day-to-day risk operations, ensuring reviews and decisions are timely, consistent, and high...

Job Type: Permanent Role, Hybrid 3 days on-site (Tuesday-Thursday), Calgary Alberta. Job Salary: $120,000 / Year with lots of flexibility depending on experience. Summary Reporting to the IT Business Enablement Director, the Finance & Project Systems Manager will manage a team of SAP specialists that support the main SAP modules Finance, Controlling and...

 Job Information Job Title: Delivery Manager  Job Requisition ID: 88201 Ministry: Technology and Innovation Location: Edmonton Full or Part-Time: Full-Time Hours of Work: 36.25 hours per week Permanent/Temporary/Wage: Permanent Scope: Open Competition Closing Date: October 28, 2026 Classification: Manage Zone 2  Salary: $3,920.66 - $5,276.07...

Beautifi is seeking a Manager, Client Experience to lead the East coast Client Experience team. Reporting to the Senior Manager, Client Experience, this role is accountable for the day-to-day performance, KPI achievement, development, and service outcomes of the Client Experience team in the assigned region. The Manager role turns team goals into...

Position Description CGI is seeking an experienced, delivery-focused Anti-Money Laundering (AML) Project Manager to lead medium to large-scale technology and business initiatives within a Tier 1 Canadian banking environment. In this role, you will oversee the end-to-end planning, execution, and deployment of critical AML and transaction monitoring systems....

ABOUT US Elim Solutions Inc. is a dynamic and innovative company dedicated to providing comprehensive business solutions across a wide range of industries. With a strong focus on delivering tailored services, we specialize in IT consulting, software development, and strategic business consulting. Our team of experienced professionals is committed to helping...

Team Manager - Workforce Planning & Operations Canada Job Description Some of what you will do: The Lead, Workforce Planning & Operations is responsible for ensuring Service Delivery has the right resources in place to meet customer demand while improving service levels, productivity, customer experience, and labor efficiency. This role leads workforce...

Provides customer service in a call center, managing inquiries via phone, email, and chat. Handles issues, coordinates queues, and offers information about services, ensuring high satisfaction and occasional crisis management.

Provides customer service in a call center, managing inquiries via phone, email, and chat. Handles issues, coordinates queues, and offers information about services, ensuring high satisfaction and occasional crisis management.

Provides customer service in a call center, managing inquiries via phone, email, and chat. Handles issues, coordinates queues, and offers information about services, ensuring high satisfaction and occasional crisis management.

Provides customer service in a call center, managing inquiries via phone, email, and chat. Handles issues, coordinates queues, and offers information about services, ensuring high satisfaction and occasional crisis management.

Description First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long‑term. We believe in our employees and...

Marketing at Optro is scaling fast, and we need a leader who can turn our marketing data into decisions the business actually acts onAs Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel performance, attribution, funnel health, and pipeline forecasting - and be the person leaders turn...

Marketing at Optro is scaling fast, and we need a leader who can turn our marketing data into decisions the business actually acts on As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel performance, attribution, funnel health, and pipeline forecasting - and be the person leaders turn...

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You’ll Do The Consumer Lending Auto Titles Manager leads the daily operations of the title department, ensuring all vehicle titles are accurately inventoried,...

Description🧭 Are you a service desk leader who builds capable, client-focused technicians through structured coaching and development?We’re hiring a Service Desk Manager to join an established managed IT services provider supporting businesses across many industries. The role owns the performance and development of the Tier 1 and Tier 2 service desk,...

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations...

As Coconut’s Senior Product Marketing Manager, you’ll blend a knack for uncovering market insights with your expert storytelling skills to position our solution to win in the financial services industry. You’re excited to become a go-to expert in our market by developing a deep understanding of our ideal customer profile, buying group, competitors and...