queue management jobs in Ottawa

Customer Excellence Enablement Manager - Ottawa Our Mission: Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success...

Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity,...

We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo. The Senior Manager, Technical Support plays a pivotal leadership role in driving operational excellence and delivering superior customer support experiences across multiple channels including tickets, chat, and calls. This seasoned professional will...

At Cloudbeds , we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of...

Location: 5118 Highway 69 North, Hanmer, Ontario, P3P 1B9 About the Company At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to...

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

IAM L3 Engineering Services Expert – Identity & Access Management Ontario, Canada (Remote) Full-Time Job Summary: As an IAM L3 Engineering Services Expert, the candidate will provide senior engineering ownership across the client's broad IAM service portfolio (approx. 17,200 tickets annually). The role resolves complex platform issues, onboards...

Job Description Job DescriptionCompany Description Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world's largest brands simplify how digital trust is managed and scaled. Sectigo's automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments,...

Bilingual Call Centre Team LeademergiTEL | Confidential temporary opportunity | English and FrenchemergiTEL is recruiting a bilingual Team Lead or Supervisor to manage approximately 10 to 12 call centre agents supporting patient enquiries. The role combines task queue management, agent performance management, escalation support and administration.Start and...

Who We Are:SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen...

SOCi.ai in Vancouver, Canada is seeking a Revenue Operations Analyst to support Customer Success, Sales, and Marketing with process optimization and Salesforce reporting.The role focuses on queue management, data-driven insights, and cross-functional collaboration to improve operational efficiency across the customer lifecycle. Strong Salesforce dashboards...

NETGEAR is building an in-house creative team and seeks a part-time copywriter for consumer-facing messaging across campaigns, web, social, email, and interface copy. You will own words end-to-end and collaborate with designers to ensure channel-appropriate tone.The role focuses on writing, not queue management, and emphasizes a strong brand voice,...

Semaphore Solutions Inc. is seeking a Customer Success Analyst for remote work in Canada on an 18-month contract. The CSA will triage Tier 1 issues, escalate where needed, and create technical documentation while learning Labbit.Strong communication and documentation skills are essential, with on-call responsibilities and a remote-first environment. As the...

Senior Routing Engine Developer (CX Platform) - Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at...

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

Launch your career in investment from the comfort of your home with BMO Investment Centre. This role requires a passion for helping clients achieve their financial goals through sound investment advice. As a remote Investment Specialist, you will engage with clients to provide customized investment solutions. With a focus on the customer, you'll support...

Shape the future of health and wellness at Shoppers Drug Mart as a full-time Pharmacist in Ottawa. Engage with customers, manage pharmacy operations, and ensure safety and compliance throughout your shifts. As a respected Pharmacist at Shoppers Drug Mart, you will oversee pharmacy operations, offering consultations and ensuring the safe dispensing of...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

About Carewell Carewell is a category-defining business that provides trusted caregiving solutions and support for individuals and families. Through Carewell Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address social determinants of health needs. Our approach...

Unleash your design skills as a Remote Designer with Latham Pool Products! This full-time role focuses on creating detailed drawings and layouts for innovative swimming pools. As a Designer, you will be instrumental in producing Level A and Level B designs, utilizing Latham’s custom panel software built on AutoCAD. Your expertise will help ensure...