lead technical support

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects...

Drive innovation in technical support at OpenText as a Principal Technical Support Specialist. Manage lab services and mentor a global team while crafting innovative solutions. As a Principal Technical Support Specialist, you will be essential in maintaining and advancing our Global Technical Support Lab. With a focus on cloud technologies and...

Drive innovation in technical support at OpenText as a Principal Technical Support Specialist. Manage lab services and mentor a global team while crafting innovative solutions. As a Principal Technical Support Specialist, you will be essential in maintaining and advancing our Global Technical Support Lab. With a focus on cloud technologies and...

Pursue your next challenge at Apex Systems as a Lead Technical Support Analyst with a focus on Microsoft technologies. This hybrid role emphasizes advanced troubleshooting and customer service excellence. As a full-time, permanent Lead Analyst, you will manage escalations from Tier I and II Service Desk teams. Your vast experience in supporting Microsoft...

Drive innovation in technical support at OpenText as a Principal Technical Support Specialist. Manage lab services and mentor a global team while crafting innovative solutions.As a Principal Technical Support Specialist, you will be essential in maintaining and advancing our Global Technical Support Lab. With a focus on cloud technologies and infrastructure...

To ensure on-time resolution of escalations/complex incidents,as per quality norms and ensure positive customer satisfaction. Key Responsibilities - 1. To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA. - 2. To perform value addition activities such as mentoring administrators/team members, preparing...

Responsibilities Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform onsite updates, Configuration changes, or Software installations Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact...

TECHNICAL LEAD / SUPPORT TECHNICIAN The IT Technical Lead / Support Technician is responsible for addressing IT support-related requests and ensuring the smooth operation of workstations, network equipment, and servers while managing and sustaining the pipeline infrastructure within our studio.                                         ...

Transform the visual effects landscape with Wētā FX as a Vancouver-based Technical Lead in Support. This role offers an opportunity to lead IT support for a creative team in full-time capacity. As a Senior Member of the Support team, you will be responsible for directing IT operations, ensuring that Visual Effects Artists and related personnel receive...

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects...

Transform the visual effects landscape with Wētā FX as a Vancouver-based Technical Lead in Support. This role offers an opportunity to lead IT support for a creative team in full-time capacity. As a Senior Member of the Support team, you will be responsible for directing IT operations, ensuring that Visual Effects Artists and related personnel receive...

Monitor and support VMware ESXi hosts, vCenter Server, and vSphere environments.Create, modify, and decommission virtual machines based on operational and business requirements.Execute VM migrations (vMotion and Storage vMotion) and host migrations during maintenance activities.Assist in cluster maintenance activities, resource optimization, and capacity...

Position: Salesforce Technical Lead – Production SupportLocation: Toronto, ON (Onsite)Employment Type: Full-TimeTotal Experience: 10+ YearsWe are seeking an experienced Salesforce Support Delivery Lead / Technical Lead to own L2/L3 production support, incident management, release management, and platform governance. Hands-on Copado experience is...

HCL Technologies Limited is a global technology company focused on delivering digital, engineering, cloud and AI solutions. The role emphasizes on-time resolution of escalations, quality compliance with SLA, and active stakeholder engagement to understand and resolve issues.The position involves mentoring team members, creating SOPs, maintaining thorough...

Job Description Summary Customer Technical Support (Hardware) engineers in the Global Applications & Support team specialize in Grid Automation (GA) and have the primary mission of advanced (Level 3) product support to GA Regions. The role is expected to demonstrate technical leadership, teamwork capability, and the ability to keep up with evolving...

Job Description Summary Customer Technical Support (Hardware) engineers in the Global Applications & Support team specialize in Grid Automation (GA) and have the primary mission of advanced (Level 3) product support to GA Regions. The role is expected to demonstrate technical leadership, teamwork capability, and the ability to keep up with evolving...

Job Description SummaryCustomer Technical Support (Hardware) engineers in the Global Applications & Support team specialize in Grid Automation (GA) and have the primary mission of advanced (Level 3) product support to GA Regions. The role is expected to demonstrate technical leadership, team-work capability, and the ability to keep up with evolving...

Position: Salesforce Technical Lead – Production Support Location: Toronto, ON (Onsite) Employment Type: Full-Time Total Experience: 10+ Years We are seeking an experienced Salesforce Support Delivery Lead / Technical Lead to own L2/L3 production support, incident management, release management, and platform governance . Hands-on Copado...

Position: Salesforce Technical Lead – Production Support Location: Toronto, ON (Onsite) Employment Type: Full-Time Total Experience: 10+ Years We are seeking an experienced Salesforce Support Delivery Lead / Technical Lead to own L2/L3 production support, incident management, release management, and platform governance . Hands-on Copado...

Job Description Summary Customer Technical Support (Hardware) engineers in the Global Applications & Support team specialize in Grid Automation (GA) and have the primary mission of advanced (Level 3) product support to GA Regions. The role is expected to demonstrate technical leadership, teamwork capability, and the ability to keep up with evolving...