help desk technical support jobs in Ottawa

A community employment service in Northwestern Ontario seeks a full-time IT Support Technician to provide client support for Corporate information systems. Responsibilities include resolving support calls, managing data backups, and ensuring effective communication with clients. Candidates must have a degree in computer science or related field, along with...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Help Desk Specialist: Job Description Job ID#:   DSEFHD001         Job Title: Help Desk Specialist (Level 1) Mandatory Skills: 2+ Years’ experience (* See ‘Additional Information’) Start Date: Immediate Duration: Full Time Position Location:  Ottawa Security Clearance Required: Secret Clearance (**See ‘Additional...

Senior Help Desk Analyst – Application Support Job ID: GOAPRDJP00001036 Client: Government of Alberta (GoA) – Technology and Innovation Project: AE Help Desk Support Position: Senior Application Help Desk Analyst Location: Alberta Work Arrangement: 100% remote anticipated Important: Resource must work from within Alberta due to network...

Senior Help Desk Analyst – Application SupportJob ID: GOAPRDJP00001036Client: Government of Alberta (GoA) – Technology and InnovationProject: AE Help Desk SupportPosition: Senior Application Help Desk AnalystLocation: AlbertaWork Arrangement: 100% remote anticipatedImportant: Resource must work from within Alberta due to network and data-security...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience.Job Description:Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools,...

Job ID#:   Academy – Indigenous ‘Train-to-Hire’ Position         Job Title:  IT Help Desk / Service Desk Specialist (Level 1) Mandatory Skills: 0-2+ Years’ experience (* See ‘Additional Information’) Rate/Salary: Upon Graduation – Rate range is $20-23/hour Start Date: Training Starts – Summer/Fall...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

Become a Service Desk Technical Analyst and deliver first-line support. Help diagnose issues and enhance the IT experience for end-users through effective troubleshooting. In this capacity, you will support users by diagnosing and resolving both hardware and software-related issues. The Service Desk Technical Analyst plays a crucial role in managing service...

POSITION SUMMARY Under the general supervision of the Manager - IT Client Services and the technical guidance of Help Desk Analyst II, provides client support relating to Corporate information systems. Key responsibilities include ownership of client queries regarding Corporate-supported software and computing platforms, continual professional and courteous...

Position Overview The Level 1 Bilingual Help Desk Analyst provides front-line technical support to end‑users in both English and French. This role is responsible for responding to incidents, resolving common technical issues, and ensuring that users receive timely, professional assistance related to desktop environments, business applications, and...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience. Job Description: Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM)...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience. Job Description: Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM)...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Become a Service Desk Technical Analyst and deliver first-line support. Help diagnose issues and enhance the IT experience for end-users through effective troubleshooting. In this capacity, you will support users by diagnosing and resolving both hardware and software-related issues. The Service Desk Technical Analyst plays a crucial role in managing service...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to incidents,...

On behalf of our client within the Federal Government we are recruiting for a L2 Help Desk Analyst to provide onsite IT support to clients in the Ottawa/NCR area. Job Description: The resource will be required to interpret information provided by clients to determine the exact nature of problems and to understand their needs and concerns. Analyze the...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Corfix Passionate about organizational management, people and administration Corfix is one of Canada’s fastest-growing SaaS companies in construction tech, specializing in job site management with a focus on safety, compliance, and efficiency. From digitizing...

Fortinet is looking for a Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the...